كورتيارد باي ماريوت تورنتو فوجان

Location fine and excellent however the neighbourhood area is not that great as homeless and **** everywhere around ( I guess this is very common but was a shock to see around ). Good value and no issues . Stay was good

Everything was great!

房間大，舒服乾淨

住起來挺舒服

This hotel clearly doesn't set a standard for any Courtyard that I have stayed at before. I booked a cash/points redemption room rate and upon check out my statement showed $0.00 as payment, yet I paid $95. I wasn't provided an invoice to track my expenses and also I did not receive any Marriott Bonvoy points for the paid portion on the room rate. No acknowledgement of loyalty either, in most all check in's that I have done in the past, the staff will always express their thanks for loyalty, not at this hotel. The bathroom in the room, is clearly in need of a wallpaper job, the white scattered marks, disgusting. If you are a platinum or higher Bonvoy member, don't expect breakfast to be included. It is available but you can pay for it. My sister stayed at the SpringHill Suites, about 2kms away, and breakfast was included at that hotel and they aren't Bonvoy members either. I will definitely look elsewhere when back in the area.

I’m sharing this to raise awareness about a deeply distressing experience my family and I had during our recent stay at the Courtyard Marriott Toronto/Vaughan. We were trapped in an elevator for over an hour—with no air conditioning, no airflow, and children present. The emergency response was delayed, and we later learned that only the fire department was contacted initially, not the elevator technician. When the fire department couldn’t resolve the issue, we waited an additional 25 minutes for the technician to arrive. Even more upsetting: not a single staff member checked on us afterward. No apology. No concern. No acknowledgment. I’ve sent two emails to the General Manager requesting a full refund and expressing how traumatic this was for my children—who are still having nightmares. No response. This is not just about poor service—it’s about guest safety and accountability. Elevators that malfunction this severely should not be in operation. And when something goes wrong, guests deserve empathy and action. I hope Marriott takes this seriously and ensures no other family has to endure what we did. #Marriott #CourtyardMarriott #CustomerService #GuestSafety #DoBetter #TorontoHotels #Vaughan