مراجعاتRuby Marie Hotel Vienna

رد من مكان الإقامة: Hey Sze Leung,Thank you for taking the time to share your review with us. We're glad to hear you found our central location convenient. Being in the heart of the city allows our guests to easily explore Vienna and make the most of their stay.We're sorry to hear about the issues you experienced with the bedding. Cleanliness and comfort are our top priorities, so we're disappointed to hear this wasn't reflected in your experience. We'll certainly pass your feedback to our housekeeping team.We're pleased you enjoyed the quiet atmosphere during your stay, as we know how important a good night's sleep is when you're away from home.We hope to have the chance to welcome you back to Ruby Marie again in the future, where we'll strive to provide the spotless, comfortable experience that you and all our guests deserve.Your Ruby Marie Team

رد من مكان الإقامة: Hey Sunshine,Thanks for taking the time to share your thoughts. We're glad to hear that you found our hotel clean - hygiene is high on our list of priorities. We're constantly working on elevating our down-to-earth service and Lean Luxury philosophy, aiming to make every stay something special. So, we hope to welcome you back at Ruby Marie soon, perhaps then we could turn your "normal" into "extraordinary".Your Ruby Marie Team

رد من مكان الإقامة: Hey Sunshine,We're thrilled to hear you found our location ideal and that you felt safe and could enjoy a quiet, peaceful night's sleep. We understand your comment about the open bathroom design. It's part of our Lean Luxury philosophy to maximise space and light. However, we do provide a curtain for additional privacy if needed.We hope to see you back at Ruby Marie for another well-rested stay.Your Ruby Marie Team

رد من مكان الإقامة: Hey Sunshine,Thank you for your positive review.In the heart of the creative seventh district, right on Mariahilfer Straße, the location of Ruby Marie is the ideal starting point for a tour of the city. All other important Viennese sights are within walking distance or can be easily reached by using public transport, which is also nearby. We’re glad to hear you made use of this central location.However, it's a pity to hear that your room wasn't as clean as it should have been. We really appreciate you taking the time to let us know, as cleanliness is a priority in all of our hotels. We’re not sure what went wrong this time, but rest assured, we're looking into it.We hope to welcome you back soon – either at Ruby Marie or at one of our other hotels across Europe.Your Ruby Marie Team