مراجعاتHotel Rathaus - Wein & Design

رد من مكان الإقامة: Thank you so much for your kind feedback! We're truly delighted to hear that you enjoyed your stay with us and that the air conditioning made such a positive difference, especially during the summer heat. We understand how important comfort is when traveling, and we're glad we could provide that for you.We hope to welcome you back again soon!Warm regardsYour Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you so much for your incredibly kind words! We are truly honored to hear that your stay with us stood out among so many wonderful places across Europe. It means the world to us that you felt at home and connected so warmly with our team — your appreciation of every single staff member is deeply touching.We remember you too, and it brings us joy to know that your experience here left such a lasting impression. You're always welcome back — not just as a guest, but as part of our extended family.Wishing you safe and exciting travels as you continue your journey through Europe. We hope to welcome you back very soon!Warmest regards,Your Hotel Rathaus Team

رد من مكان الإقامة: Thank you for your recommendation! We’re so glad you had a great experience, and we look forward to welcoming you back soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for your review! We're glad to hear that you had a satisfactory stay and especially appreciated the friendliness of our staff. We truly strive to provide excellent service, and your kind words mean a lot to us. We hope to welcome you back in the future!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for sharing your feedback. We apologize for the inconvenience caused by the Rathaus subway station closure due to renovation work. We're happy to inform you that the station has now reopened, which should make your future visits more convenient.We’re also sorry to hear about the cleanliness issues you encountered with the bedsheet and the sink. This is certainly not up to our usual standards, and we will address this with our housekeeping team to ensure it doesn’t happen again. On a positive note, we’re glad to hear that our reception team was friendly and helpful — we will be sure to pass on your kind words to them!Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back.Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the clean room and convenient location. We’re very sorry to hear about your concerns regarding security and the check-in process during late arrivals. Your comments are important to us, and we will review our procedures to ensure all guests feel safe and well cared for.Regarding the kettle, we understand how important that can be — please note that kettles are available upon request at the reception, and we would have been happy to provide one during your stay. We're also sorry that we couldn’t accommodate your request for a higher floor and will do our best to fulfill such preferences in the future.We truly appreciate your input and will use it to improve our services. Thank you again for staying with us, and we hope to welcome you again.Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for your feedback! We're glad to hear that everything met your expectations and matched the description. We hope to welcome you again soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for sharing your detailed feedback! We're happy to hear that you found everything clean, enjoyed the cool air conditioning, and appreciated our convenient location and great value for money. 😊 We’re sorry to hear about the issue with the shower drainage — we’ll definitely look into it to see how we can improve. Thanks again for your kind recommendation, and we hope to welcome you back soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you so much for your lovely review! We're delighted to hear that you enjoyed our convenient location in Josefstadt, the nearby restaurants and tram access, as well as our in-house wine bar featuring regional wines. It’s wonderful to know that our friendly team, the well-equipped breakfast, and the spacious rooms helped make your stay so pleasant. We truly appreciate your kind words and look forward to welcoming you back soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you so much for your kind words! We're thrilled to hear that you found our hotel truly unique. It means a lot to us, and we’d love to welcome you back sometime soon!Your Hotel Rathaus Team

رد من مكان الإقامة: Thank you for your feedback! We're glad to hear that you liked the spaciousness and found the location convenient. We hope to welcome you again soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for sharing your feedback! We're so glad to hear that you enjoyed the great view from your room and the delicious omelet at breakfast. It’s great that you were able to customize it to your liking! We understand that the stairs leading to the elevator might be a bit inconvenient, but we're happy you found the old-fashioned elevator interesting and well-designed.We also appreciate your recommendation to book a room on the upper floors for more sunlight and comfort. Your feedback helps us continue improving, and we look forward to welcoming you back soon!Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: Thank you for your wonderful review! We’re delighted to hear that you enjoyed the Penthouse room with its high ceilings and large windows, as well as the spacious bathroom and great bathtub. We're so glad to know that you'll be staying with us again on your next visit to Vienna! We look forward to welcoming you back.Your Hotel Rathaus Wein&Design Team

رد من مكان الإقامة: hank you so much for your kind words! We're thrilled to hear that you and your parents had a wonderful stay with us and that you experienced our friendly service. It means a lot to us to know that the breakfast will be at the top of your list for your next visit! We can’t wait to welcome you back for another fantastic stay.Your Hotel Rathaus Wein&Design Team