Welcome Hotel

PERFECT IN EVERY WAY! THE ROOM #23! From check in to check out ! Mattress pillows blanket were fantastic!.Great drinks in the bar as you people watch ! CANNOT WAIT TO COME BACK!

We had high expectations given reviews on various write ups, but we consistently became more disappointed each day. Service was inconsistent with the exception of Mathis in the restaurant. He was attentive and on the ball. We had to ask for face clothes each day and one day we didn’t even get towels. We had to ask repeatedly for items that the Holiday Inn would have provided daily. You are given two complimentary small bottles of water on the first day. Then you CAN buy from the refrigerator in the room! Pillows and linens were subpar. Hotel was dirty and run down. We were very disappointed!

Glass of house wine €8 sitting on quayside. Waitress was excellent. Tunnel on street above hotel was interesting to see

Fantastic hotel in a great location. Beautiful location for a very well maintained hotel. Friendly and helpful staff.

We've been visiting Nice and Villefranche regularly over the past twenty years. Our visits to the Welcome Hotel Wine Pier have always been enjoyable and the staff heve always been helpful and courteous. We visited again last night ( Friday July 18), but our experience was upsetting. Our first drinks were delivered courteously but the service at the Wine Pier was slow and not up to the usual standard. Our request for further drinks had to be restated twice as no service was forthcoming. We asked for the bill, but after a fifteen mintute wait, it still hadn't arrived (we had a reservation at a nearby restaurant and needed to leave). On entering the hotel and asking for the bill to be delivered to our waterside table, the member of staff (the bar manager?), came to our table and slammed the bill down. He then began an angry tirade saying we were terrible customers and shouting at us in front of other customers who were clearly shocked by his unprofessional behaviour. He continued shouting and told us to "rush away" to our restaurant reservation and never come back. He was aggressive and intimidating. My wife was left tearful. The member of staff demeaned both himself and the hotel by his shocking responses. Despite our many years of happy visits to the Welcome Hotel we are regrettably leaving a one star review because of the behaviour of this one member of staff.

Perfect location, with amazing sea views and great service from lovely staff. With many restaurants and attractions right on your 'door-step'