Twenty Business Flats Lille Grand Stade

Stayed for the Rugby World Cup 2023. Good location for the stadium but that is where the positives stop. Hotel was already overpriced at ~€220 a night but due to the Rugby we ****** that up. The room itself overlooked the stadium which was great for enjoying the ambience from the room but the room itself looked quite tired. Kitchen area was in need of some care, crockery/pans/cutlery needed washing prior to use (fairly common in apartment hotels but not acceptable given the price paid). Bed was fine and relatively comfy but the bathrooms were something else. I think we had been put in an accessible room as the separate toilet/shower rooms were large but very sparsely decorated. The toilet room was fine but had no soap dispenser in it which was odd. The shower room was a wet room with a single shower in it but the smell coming from the drain in this room was vile. It made the entire shower room smell to the point where it felt unhealthy to be in the room. The smell actually made you gag and one had to seriously consider if it was worth showering prior to entering the room. The smell from the shower room also leaked into the main room in wafts which gave the whole room an unpleasant smell. We spoke to reception about the smell and they knew it was an issue. The nice man at reception offered to knock off the price of breakfast which we didn’t have or move us to a worse room. We tried raising with reception earlier on in the day but it was closed and at that point we only had one night left so it wasn’t worth moving. I have raised this with their customer services team so let’s see where it gets me. We paid €449 for 2 nights which was already overpriced but I’m not sure any price would have been acceptable.