لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Guest,We are delighted that your stay with us was incredible. The warm words you left regarding my team's hospitality service will certainly leave them extremely pleased.We look forward to welcoming you back for another unforgettable experience. Sincerely yours,Thaha YoosufResort Manager
رد من مكان الإقامة: Dear Zhizhi,We're happy to hear your stay at the Sun Siyam Vilu Reef was excellent. It was a pleasure to learn that you had an enjoyable time throughout your vacation. We aim to give every guest exceptional personal care and make them feel at home. I appreciate you recognizing the outstanding level of service and Maldivian hospitality that my team provided.I will surely share your appreciation to Boni for making your holiday special. We look forward to welcoming you back for another unforgettable experience. Sincerely yours,Thaha YoosufResort Manager
رد من مكان الإقامة: Dear Guest,Thank you for choosing as your holiday destination in the Maldives and writing such a positive review on Trip.com. I'm so glad to hear that you enjoy our products, and services. We look forward to welcoming you back for another unforgettable experience. Sincerely yours,Thaha YoosufResort Manager
رد من مكان الإقامة: Dear Guest,We were happy to hear that your stay on our island paradise was enjoyable. We aim to deliver you the best level of customer satisfaction while maintaining the quality of our products. We also really appreciate having the most incredible team, always ready to offer exceptional and awe-inspiring customer service.We appreciate your kind words, especially to Boni and Solo. It makes me happy to know that you found my team to be incredibly welcoming and had such a positive impact on your entire stay. We will be pleased to welcome you back to our lovely island for yet another unforgettable vacation.Sincerely yours,Thaha YoosufResort Manager
مستخدم مجهول
فيلا الشاطئ مع مسبح
تم التسجيل الوصول أكتوبر 2024
سفر مع الأصدقاء
5 تقييم
7.0/10
تم النشر في 10 نوفمبر 2024
Nice view and location if you stay at sunset pool water banglow. Spacious, room was very clean eventhough pool needs more cleaning and aircond servicing (water dripping). Some staff are friendly and helpful, thanks to Firdaus for keeping the room clean and restaurant staff Sagar, Azizah and Chaminda. Some staff were racist toward non-white with double standard services. Our host, he tried his best which requires improvement. Activities booking were a hassle for us due to booking pax limit eventhough resort was 98% occupied (?). Resort is not Muslims friendly, served pork and alcohol openly at restaurant. Not mobility friendly resort, be prepared to walk everywhere, 200-300m one way to restaurants, 300-500m one way to water activities centre, bar and reception. No buggy service (but you can repeatedly call for favor from your host and receptionist everyday and be prepared to wait around 15min- 1 hr) and no bicycle. Ongoing tug and war with host and reception in resolving guests' needs and issues. Receptionist/main reservation need to improve and provide clear communication instead of repeating same reply contents
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for choosing Sun Siyam Vilu Reef as your holiday destination and thank you for taking the time to share your experience on Trip.comWe are thrilled to learn that you highlighted our villa and the beauty of our island paradise. I will share your kind compliments to Ferdous, Sagar, Azizah and Chaminda for their job well done. We are known for our outstanding guest experience, and your situation is far from our usual high standards and company values. Let me apologize for the uncomfortable experience, and we will strive to do better. We have taken the following procedure to ensure this doesn't happen again.Sincerely yours,Thaha YoosufResort Manager
رد من مكان الإقامة: Dear gzboystar,Thank you for choosing Sun Siyam Vilu Reef as your holiday destination. Thank you for taking the time to share your experience on Trip.We are thrilled to learn that you highlighted our villa and the beauty of our island paradise.We're excited to see you again, and you can be sure that we'll go above and beyond to meet your expectations.Sincerely yours,Thaha YoosufResort Manager
Sky Cao
فيلا الشاطئ مع مسبح
تم التسجيل الوصول مايو 2024
العائلات
32 تقييم
10.0/10
متميز
تم النشر في 7 يوليو 2024
房間大,服務總體滿意
ترجمة
رد من مكان الإقامة: Dear Sky High,We are incredibly grateful that you took the time to leave us a 5-star review.We are delighted that you had a wonderful experience staying with us and appreciate our villas and our team's Maldivian hospitality. We look forward to welcoming you back for another unforgettable experience. Sincerely yours,Thaha YoosufResort Manager
مستخدم نزيل
تم التسجيل الوصول مايو 2025
اخرى
10.0/10
متميز
تم النشر في 4 يونيو 2025
Experiencia extraordinaria. El resort sunsiyam Vilu Reef sobrepasó todas mis expectativas. La habitación fue una maravilla, la comida muy variada y deliciosa, destacando al chef Chaminda, las actividades deportivas y acuaticas insuperables, y la atención personal tanto de nuestro anfitrión Adhu como en los restaurantes (mención especial a Vijay por su amabilidad y atención) hicieron que nuestra estancia de una semana convirtiese el sueño que teníamos en poder disfrutar de las islas Maldivas en una realidad. Algo que se debe vivir al menos una vez en la vida.
ترجمة
مستخدم نزيل
تم التسجيل الوصول مايو 2025
اخرى
10.0/10
متميز
تم النشر في 3 يونيو 2025
From the moment we arrived, we felt incredibly welcome and well cared for – this place is truly a slice of paradise. The service throughout our stay was exceptional and made us feel completely at home. A heartfelt thank you to Room Service Basnet, who cleaned multiple times a day with great care and attention to detail. Everything was always spotless, beautifully arranged, and prepared with such love – it really made a difference. We’re also deeply grateful to our host Niyaaf, who was always there for us, fulfilling every wish with warmth, efficiency, and a smile. His support made our stay truly unforgettable. A special thanks to Vijay and the entire service team, who went above and beyond every single day. Their hospitality, friendliness, and professionalism were second to none. And we would like to express our sincere appreciation to the friendly gardener, who not only tended the grounds with care but even brought us a fresh coconut each time – such a thoughtful and special gesture that made our days even brighter. What makes this place so unique is not only the breathtaking beauty and serenity, but also that it’s a locally run hotel offering Western luxury standards. Every request is taken seriously, and personal wishes are accommodated at any time. We couldn’t have asked for a better experience – thank you from the bottom of our hearts!