Chateau de Wallerand

As each room cost €285 per night and the hotel boasted a great restaurant, we had high hopes for our one night stay. We could not book our evening meal via ******* and when we tried, we found the restaurant fully booked. As it was also a religious holiday many of the other local restaurants were also closed. So we ate a picnic from Intermarche that evening. The WiFi signal is very weak so the TV didn't work and it was difficult to use any laptops or notebooks. The attitude of the young men on duty was in effect "tant pis". Then the following morning when all the guests had gone down for breakfast, they discovered their room keys no longer worked when they returned to their rooms. So queues at reception to get all their keys reprogrammed and I did not hear a single word of apology from the staff. It seemed as if all this was quite normal. Breakfast was ok for 25 euros pp but the menu was very limited compared to other much cheaper places we stayed in this area. The decor throughout seemed rather unimaginative given the nature and history of the building. So although the rooms were comfortable and air-conditioned, I'm really not sure our stay was worth all that money.

Excellent repas de St Valentin:personnel attentif,cuisine d'une grande finesse. Spa cosy, très agréable, très propre. Personnel accueillant et professionnel. Bon rapport qualité/prix. Environnement magnifique.Vue sur Meuse. Superbe expérience.

Don't go here If you want a terrible night sleep, stay here. The hotel was empty but I was put in the room next to reception which is honestly terrible unless you don't want to sleep. There is a big gap between the floor and the door so you might as well just leave the door open at this stage. When I asked if I could be moved to another room, I was told I would have to pay extra to upgrade. If a hotel can't provide the basics of a quiet room, it doesn't meet its primary function. Train staff on customer service and make room 1 an extention of reception.