Best Western Center Inn

Great service. Delicious breakfast. Will book again if in Norfolk.

I called 2 and a half weeks before our stay to add a name to the reservation for check in. We were on a tight timeline due to a wedding. Tiara would not let the person check in. Even though she said she was a manager (not the name listed up front as being the manager, though) said she couldn't help us and was not going to provide anything for the hour and 15 minute delay to our schedule she caused. I had to call the 800 number to get someone to confirm the name was on our check in and they said they would give us a travel voucher that I have yet to receive. Beyond the poor customer service, there were flies and ants in our room the entire weekend. Other members of the bridal party had to switch rooms because there were so many bugs in theirs. The walls were also so thin we could hear the neighboring room when they used the bathroom, coughed, or turned the TV on.

It was Ok