فور بوينتس باي شيراتون فيرجينيا بيتش أوشنفرونت

A great couple of days at Four Points by Sheraton Virginia Beach. Check in staff were very helpful. The room was updated however the hotel lobby could use a refreshing. It is not bad, just a little old feeling. We were able to charge our EV right at the hotel. Thanks to Miloni and Sidney for a smooth checkout!

The rooms are big, enough space for everything, and you have a nice view from the balcony! Great staff (especially Sydney and Melani (?)), they did everything in their power.

This was a great place to stay! Clean rooms with a wonderful view! The staff were all very friendly and incredibly helpful. The food at the catering hall was really really good-no rubber chicken here!!!!! Parking is ample but a little tight! The hotel is nicely situated near a lot of places we enjoyed. The only thing that I would avoid are any rooms across from the elevators 9/10 on most if not all floors, just to much coming and going especially on floors 2 & 3 - where the parking decks are. We will be back!

Hotel is steps away from the boardwalk, beach and shops. From check in to check out the staff was friendly and helpful. Appreciated the free parking in their parking garage. Hotel common areas and room were clean. Open the curtains for a full view of the ocean while sitting in bed. Or enjoy the view from the private balcony. The only sounds heard while in the room was the crashing waves. Bathroom was a little on the smaller side but overall room was very comfortable. Definitely would stay here again!

The customer service was pretty terrible. First night I asked for new sheets because there were stains on them. Which means they either didn’t change the sheets or didn’t clean them. Regardless I asked the front desk and also called the guest help button. They said they would change them today. I got back to my room around 10 pm and the sheets were not changed after asking twice throughout the day. They never changed the sheets for three nights. My room was out of shampoo and conditioner. I asked for more and they just put new bottles on my counter instead of replacing them in the actually shower. Leaving me to do it. Just seemed like a very lazy staff. Additionally the parking situation was bad. They have a garage and u have to use your key card to get out. But it wasn’t working for us and we had to call for help. I was stuck in the garage for 10+ minutes while there was a huge line to get out of the garage and made me borderline late for my flight. The location was good though. Able to walk to most areas

My family had an amazing stay at this beautiful and convenient hotel. The location was perfect and the accommodations were wonderful. But what made this the most amazing experience was the staff. From the managers and staff at the restaurant, to the housekeeping staff, and the front desk, everyone was incredibly helpful, friendly, and went above and beyond to make our stay memorable and special. I would like to especially thank Amir, Ciara, Krystal, and Amberly. Thank you!!!