Limehome Vitoria Palacio de Los Álava-Velasco

酒店很舒服 ，就是這個是自助的，需要自己搞定，也很簡單，

沒有收到 check in 電郵，到達後要打國際長途電話找人工客服才收到 check in 電郵，其它都很好。

Arrival Experience: Upon arrival, the temperature was a sweltering 34 degrees. Our apartment was on the top floor, and the heat was unbearable. The air conditioning was not functioning because it had just been switched off for the heating season, despite being advertised as available. This could be perceived as a misleading advertisement. I requested a fan, but there was no staff available to assist with this issue, resulting in a very uncomfortable night. Fortunately, the air conditioning started working the next day at 10:00 AM. Checkout Issues: After the initial discomfort, the rest of our stay went smoothly until checkout. I had previously arranged for a late checkout until 12:00 PM with Customer Service. However, after having breakfast, we returned at 11:15 AM to find that the access code to the building had been deactivated. I reached out to customer service for assistance but did not receive a response. We eventually managed to get back into the apartment to retrieve our suitcases. Conclusion: The apartments themselves are nice and centrally located, but the miscommunication between customer service, the building, and guests significantly detracted from our experience. I hope this feedback helps improve future stays for others.

Great location.Perfect for convenience in Vittoria. We used a parking garage in town, 10 mins walk away Everything needed is provided although we didn't have information for extra bedding for the sofa bed. Not a major issue and we did get help quickly. Not the most comfortable seating if you spend a long time in the apartment, we didn't as we did a lot of day trips. We cooked a few times and had everything we needed.

Muy buena opción para estar dentro del casco viejo de la ciudad y poderla conocer a pie Todo lo necesario un poquito apretado el acceso a la cama del lado izquierdo pero todo lo demás muy bien Buenas instalaciones y limpio

Great are , close restaurants, walking to historical area. Nonparking that was a minus, had to walk 15 mins to closest parking which it was great walk, but prefer if they had parking.