Hotel Relax Dhermi

Hôtel, scandaleux fuyez zéro accueil, on arrive à la réception on attend 30 minutes pour qu’il y ait quelqu’un qui nous reçoivent sans bonjour on arrive dans la chambre des cheveux des poils ainsi que des mégots de cigarettes par terre c’est honteux

I never got the chance to stay at the hotel as immediately after I booked (paid in advance, with a "no free cancellation" policy) I got a call from the owner/manager saying that there was some kind of overbooking. He could offer another room but not at the same price point, in my opinion he tried to upsell a room with sea view for almost double the price. He also offered to find another accommodation for me in the village but I couldn't agree to that considering the event. At the end we agreed to cancel the booking. First he asked me to cancel but that would mean for me to pay full price (it is very unfair if someone doesn't know how this works) so I aked him to cancel. I got the cancellation request and accepted it. Overall the booking experience was bad and disappointing as now i am left without accommodation and need to start my search again.