Grecotel Meli Palace

Anybody who wants vacation with no crowd

I spend 4 days there my experience was amazing. Especially one boy of the animation team with name “ Leo “ is the best one. He is so kind and good with us and also he has a lot of fun. Thank Leo!

Beautiful hotel, immaculate grounds, gardens and buildings with friendly, efficient helpful staff. All at the top of their game to look after their guests. Food range was vast, extensive and very tasty at each and every meal. The one slight issue was that everything was a variation on a theme, each meal had the same style / type of dishes as the previous one, albeit all delicious and very well cooked. Desserts were very samey, always mousse based dishes, panacotas and a greek speciality. However, endless supplies and always beautifully presented. Avoid the 'butter", it is vile! Service was unpredictable, sometimes there was a long wait for drinks, simply not enough staff on drinks service - clearing was generally very efficient. Some staff could have been redeployed at peak periods to reduce delays. Entertainment is very corporate and sanitised, not for the young or those looking for active entertainment or join in type of fun. However, very professional and very well organised. I would ask the question why entertainment is provided the amphitheatre when there is no bar anywhere near? The pool bar service is great, free soft drinks, beer, coffee and ice cream with bar service for spirits , cocktails and barista coffees. However, the limited range of food offered there is not temperature controlled, largely uncovered and covered in flies - I, personally would not eat anything from the pool bar. Lunch was a bit of a pain, instead of providing a decent, informal service, guests have to leave the pool or beach, change into casual clothes and eat in the dining room - this splits the day and became a bind. The beach was immaculate, the lifeguard on duty was very efficient and looked after everyone, controlling swimming areas and water activity. Plenty of sunbeds for everyone, but only a limited number with sunshades - if you cannot get a subbed with a shade, or find space under a tree, you are in the sun all day. The beach is sandy until you enter the water, then it is rocks and stones so quality water shoes are essential. We found the rooms to be excellent, serviced every day, cleaned immaculately, although it was impossible to predict when they would be cleaned, and having guests return to their rooms to change before and after lunch must be disruptive to the staff - another reason to provide a better informal lunchtime alternative. Ground floor rooms have no privacy as they open onto lawns and footpaths. The rooms have no shutters or net curtains so options for fresh air and security / privacy are limited. The rooms have everything you need though they do not have fuller conditioning, just a variable speed fan which provided air at a set temperature. Ours was faulty but was swiftly repaired when reported. We found the beds to be too firm but were immediately provided with mattress toppers which made them very comfortable. Beach towels are provided - initially in the room, then you can change them at the pool. We had clean beach towels delivered to

Es war einfach alles sehr gut

I really liked this hotel. It was clean, the buffet had quite a bit of choice every night & the drinks were lovely. The cocktails were perfect! Shout out to the entertainment team who were constantly engaging people, Rosemary on reception who was so informative & approachable & the lovely lifeguard who we brought the most beautiful painting off! It’s close to Sissi, around a 25 minute walk but straight forward. We also walked into Malia which was about an hour & the taxi back was 20 euros.

Sleep quality is very poor beds and rooms are in a very poor state and when asked for assistance at reception got completely fobbed off and given a number of very poor excuses and made to feel by reception manager that we were basically imagining the issue with the very bad poor pillows and mattress The guest rooms are in very poor state of repair in desperate need of more that a paint lock on balcony door was a hook and eye, fridge makes an awful noise it’s not air con as you can control the temperature just the fan speed Gardens and general main areas are very clean and tidy but this hotel needs a total upgrade update this hotel is not 4* in regards to guest room 2* being generous