Ibis Styles Vung Tau Reviews

Response from Property: Xin chào Our Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Dear Valued GuestThank you for choosing Ibis Styles Vung Tau for your stay. Thank you for taking the time to tell us about your experience during your stay at our hotel. I truly regret to hear that your experience did not meet your expectation. Please allow me to express my sincerest apologies. At Ibis Styles VT we strive to provide a superior service to every customer therefor your feedbacks very important to us. Please rest assured that we are taking the necessary steps to address the issue you encountered to prevent any recurrence in the near future. Once again, we thank you for your sharing and genuinely appreciate your concern. We hope that you will give us opportunity to serve you better in the near future.Sincerely, Nhan Tran - Executive Housekeeper

Response from Property: Xin chào Mr./ Ms. 大黃貓,We are incredibly grateful you took the time to leave us this rating.Our hotel values prioritize guest satisfaction, and we are committed to our guests. All your kind words would make our day wonderful.Once again, thank you for choosing us; we look forward to serving you again.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Xin chào Ms. Truc,We very much appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Xin chào Mr. Rao Mohit,We very much appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Hello Mr. Ching Yao,We sincerely thank you for your positive comments about the hotel. This is a source of encouragement for all employees.We always strive to improve the quality of our services better and better. We look forward to the opportunity to continue to welcome you and your family during your next vacations at ibis Styles Vung Tau!Wishing you good health and happiness always.Best regards,Kim Huynh - Duty Manager

Response from Property: Dear Mr.Chen , Thank you so much for sharing your positive feedback from your stay with us at ibis Styles Vung Tau. We are delighted to hear that you found the room to be clean and comfortable, the breakfast buffet to be tasty with local flavors, and the rooftop infinity pool to be transparently clean with spacious shower room and lockers. At ibis Styles Vung Tau, we strive to create a welcoming environment for all of our guests and it is wonderful to hear that we have achieved this goal. We look forward to welcoming you back soon!Kim HuynhDuty Manager

Response from Property: Dear Valued Guest Thank you for taking the time to share with us about your experience during your stay at Ibis Styles VT. We glad to read that our hotel had meet your expectation and able to give you a comfortable stay. We sincerely appreciate your kind words about our staff specially Ms Như. I will share your comment to our team member. This is a big encouragement to motivate our team.Thank you again and we are looking forward to welcome you back to our hotel in the near future.SincerelyNhan Tran (Mrs.)Executive Housekeeper- Incharge of Front Office

Response from Property: Xin chào Mr. Chong,We very much appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Dear Valued Guest,Thank you for taking the time to share with us about your experience during your stay at Ibis Styles VT. We glad to read that our hotel had meet your expectation and able to give you a comfortable stay. We sincerely appreciate your kind words about our staff specially Ms Như. I will share your comment to our team member. This is a big encouragement to motivate our team.Thank you again and we are looking forward to welcome you back to our hotel in the near future.Sincerely,Luan Doan (Mr.)Front Office Supervisor

Response from Property: Dear Mr Por, We appreciate your comments regarding your stay at the ibis Styles Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely,Bao NguyenAssistant Guest Experience Manager

Response from Property: Xin Chao Cheng,Thank you for taking the time to tell us about your experience at the Ibis Styles Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles Vung Tau, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We deeply apologize for this inconvenience during your stay. On the regards of guest privacy, we have run a seriously investigate included footage check, at 8:18am on that day show that our room attendant did knock the door at least 3 times as standard but no one answer then waiting until 8:20am to tap the key card, tried to open the door slowly but they heard your answer from inside and turn out without entering to your room. And according our duty manager have explained to you in that morning, we suggested the guest to put DND signage if the guest would like to have privacy time. Please rest assured that we are taking the appropriate measures to address the problem and taking seriously your value feedback in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hung Vo Room Division Manager