Royal Palms Beach Hotel

Wir waren für 12 Tage im Royal Palms Beach Hotel Kalutara. Die Hotelanlage war großräumig mit genug Platz für alle Gäste, auch am Pool. Aufgrund der Monsun-Zeit konnten wir leider nicht im Meer schwimmen. Der große Pool hat uns aber auch vollkommen ausgereicht. Für Tagestrips war es ein toller Standort. Unser Zimmer war geräumig und bis auf kleine Schwierigkeiten mit der Elektrizität wirklich top. Von unserem Balkon aus konnten wir abends den traumhaften Sonnenuntergang beobachten. Die Zimmer werden bei Bedarf täglich bis zu zwei Mal gereinigt. Das Essen war abwechslungsreich mit großem Anteil an traditioneller Küche. Von dem All-inclusive Angebot zwischen den Hauptmahlzeiten und der Qualität der inkludierten Getränke haben wir uns mehr erhofft. Wir haben auch das sehr preiswerte Massageangebot genutzt und waren sehr zufrieden. Begeistert waren wir von Animateur Lahiru, der mit uns eine tolle private Yogastunde am Strand gemacht hat, die er sehr gut auf unsere Fähigkeiten ausgerichtet hat. Das Personal war überall sehr freundlich und zuvorkommend. Was wir nicht gut fanden, waren die Tuktuk-Fahrer direkt vor dem Hotel, die unverhältnismäßig teure Touristen-Preise verlangten. Wir empfehlen Fahrten über Uber zu buchen. Sicherer und deutlich preiswerter. Alles in allem empfehlen wir das Hotel auf jeden Fall weiter. Preis-Leistungs-Verhältnis ist absolut gerechtfertigt!

The hotel is beautiful, clean and welcoming. The staff are the jewel in the crown here. Nothing is too much trouble. The reception staff from the bell boy to the money exchange service and customer service assistants, all have lovely smiling faces and are so helpful. Chamodi was amazing when we needed to change rooms due to myself having an injury to my ankle 2 days before arriving and having a little difficulty with walking. Lovely huge pool, The pool guys Priyantha, Sarath, and Nimal cann ot do enough for you and work extremely hard to ensure everything in and around the pool is clean and tidy and you have everything you need. Rooms spacious and clean, with everything you need, BUT the hairdryers are not the best, and lighting in bathrooms is not good for ladies applying make up. Seating is not comfortable on the terrace and could do with some improvement, it seems they are more for aesthetics than comfort. The Buffet restaurant is what took my review from 5 star to 4 star. Food was of a high quality and plenty of choice, BUT some of the combination options seemed a little strange, such as when battered fish served there were no Fries, ( in fact there were never any fries in 2 weeks) Sri Lankan bbq night was a huge hit with the most gorgeous baked potatoes, ( would have been nice if they could have substituted the mashed potatoes at least once or twice on other nights). Roast Potatoes not parboiled just potatoes cut and put in an oven, and came out very hard and barely roasted. Vegetables very fresh but were almost raw, aldente is good but these were the wrong side of aldente. Food that was not cooked on the stations, was not hot, in fact was barely warm. The 2 cool rooms, one for salads and one for desserts, need to be monitored very carefully by management, many times not enough tongs/ serving slices, meant cross contamination. If anyone had a nut allergy they would not be able to have anything in the dessert room. Thankfully nut allergy was not a problem for us but a fish allergy was, and almost caused a problem in the salad room had I not been so vigilent watching my sister in laws choices, as labels had been moved around. Afternoon snacks very very poor. If you require milk for tea in your room just ask in the buffet restaurant they are happy to help. On the whole we had a fabulous time, yes it was rainy season, but rain was mainly at night or early morning. Yes we will be back next year. Trips we did this time Udawalawe, Pinnawala, and Colombo city tour, all booked with Bonni at Ranga Tours, just outside the hotel across the train track at the massage centre, which also did amazing 1 hour massages for just £15. A couple of things to bear in mind and for management to review. lots of small steps 4 or 5 at a time, but better handrails needed with these not something i would normally think of but an injury (before I came) made me realise that people with mobility issues could use some extra support. Better lighting in bathro

You simply couldn’t ask for better. From the warm reception of towels and a cool drink after a long drive to the hotel to the superb range of foods for an international audience at meal times and the excellent facilities in our rooms. If l were to make a recommendation however, it would be to vary the entertainment in the hotel in the evenings. Although most of the acts were of a high standard. They were very similar with a similar set most nights. But overall we couldn’t be more delighted with our stay.

This was the 3rd time we were at the Royal palm. We felt as same as the 1st time we visited last year. Starting from front office staff, to housekeeping to the restaurant staff are a real asset to this organisation. They are very hospitable, friendly and very attentive to guests requirements. I would specifically like to mention Janidu and Hansa and the very hospitable team from front office and Chandra and the very friendly team at the restaurant for their excellent service. Thank you guys... I would definitely recommend this place which makes you feel home away from home.

Excellent hotel,friendly staff,delicious food,beautiful rooms. Our room attendant ( MAHESH ) was perfect , clean room , flowers on the bed

Fantastische ervaring van accomodatie, alle services, en vriendelijkheid van alle personeelsleden. Maaltijden waren lekker. Variatie mag uitbreiden met meer thema's. Enige nadeel is de bestrijding van mieren op prive kamers. Van het zwembad hebben met volle teugen genoten in dit warme klimaat. Graag komen we terug.