Holiday Inn Grand Rapids North - Walker

The made to order breakfast was great! It was the surprise and highlight of my stay.

Pleasant and convenient

Carpet needs better cleaning. Some stain in the room carpet.

We love this property and stay often!! We frequent this property and have been staying there 5-10 times per year. Tammy, the General Manager is wonderful and so is her staff. Thank you Tammy and Staff!!

Overall was nice clean pool water very salty and price that was in my booking when I reserved was different wasn’t inform why said 130 but then seen I was charged 162.00 not sure and did not get a receipt to show details so that was dissappointing

We had stayed at this hotel a year ago and really liked it. The manager was Tammy at that time and she was super friendly and so helpful after a long drive for us. This time the management was changed and not for the better. The manager who helped us with the reservation was not friendly. Acutally kind of rude. I talked to the regional manager and he wasn't a lot better. He did apologize for the rudeness but he was kind of a fake nice. So this year the stay wasn't as great. But on the other hand this is a very nice hotel. The rooms are always bright and clean. Beds are comfy. Shower is nice. We always get a King room which is a very good size. This hotel is close to shopping and restarurants. It has a nice size bar and restaurant in the hotel. The menu for the restaurant is not bad. Quite a good selection. We really like this hotel, but not sure we would stay here next year if the management is going to be that rude. The other thing that irritated us is we stayed Thursday through Sunday, then asked if we could stay one more night, Monday night. We were told a price but when we got the receipt the price of the room was way higher than what we were told. My husband went back in and asked about it and he was told its because Monday is one of their busiest nights. Wish we would have been told that when we asked to stay the extra night.