Marcus Whitman Hotel and Conference Center

This was our first visit to Walla Walla, WA and The Marcus Whitman was suggested as part of our travel itinerary, so we decided to have our stay there. Gorgeous venue, great staff, excellent amenities and opportunities. The room was surprisingly spacious and very comfortable. I wish we'd stayed longer. We'll definitely be coming back.

The kind of place you may expect in a much larger town - pure elegance. What you usually find at a Ritz Carlton Hotel. Way to go Walla Walla for having such a wonderful place to stay!

Room was clean and comfortable, although there was not room service. The lobby is so beautiful, but I wish they could figure out a way to utilize it more. Location of hotel is excellent.

This hotel is fine to excellent in every way, except one: Wi-fi and internet service is broken. It's a long-term problem that a neglectful or incompetent ownership refuses to fix. Staff is as helpful as they can be, and advised us that one has to bring their laptop to the lobby to get connected to the internet. The location is excellent and that is why we have stayed there twice. We recommend this hotel for the staff, the rooms, and the location, but would HIGHLY recommend it if upper management and or ownership would start paying attention to the internet service problem.

The amenities at the Marcus Whitman are high quality. I was pleasantly surprised to find pour over coffee and high quality tea sachets upon arrival. Everything about this experience exceeded expectations.

This hotel is walking distance to Walla Walla wine tasting rooms and amazing restaurants. Easy to park. We encountered friendly front desk service and enjoyed our time in the Marc Bar. We also enjoyed breakfast in the Marc Restaurant one morning. The hotel lobby is lovely, however, they don’t do anything with it. At least during our stay, there wasn’t any service out there, even when there was nowhere to sit in the bar. No music or special ambiance, therefore, we didn’t enjoy the space. Our room - Tower Suite 7002 was easy to access. I loved the location and views from our room. Comfortable and clean. We didn’t get housekeeping, however, we didn’t need it for our 3-night stay. Bed was comfortable. We did have a loud noise throughout our stay - sounded like water flowing through pipes. This noise didn’t bother us. However, I could see it would be painful for light sleepers. WiFi works as expected. Our room rate was different each night, which we expected. We did book via Stash (rewards program for boutique hotels). The $25/day amenity fee is disappointing. I’m still not sure we used any amenities, except the $15/day food and beverage credit. Mind you, this hotel used to include breakfast for their guests and no amenity fee, which is hard to understand what are the amenities? For this reason, we will probably return to the Marriott Courtyard (depending on rates).