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Nice place to stay.

The hotel looks much nicer in photos and on the outside than in reality. The rooms are in need of renovations and the bathroom was terrible - there was hair on the floor, soap scum on the bathtub, and mold on the ceiling above the bathtub.

My family and I were looking for a place to stay close to Legoland. Santiago, the GM at Microtel Inn & Suites – Middletown, provided exceptional customer service — very clear, thorough, and accommodating. He took the time to understand our situation and helped us make the best decision for our stay. It’s rare to find someone so professional and genuinely helpful. He truly went above and beyond, and I highly recommend this location for that reason! The reason I gave 4 stars instead of 5, is that the room itself could use some updates. Although it wasn’t completely outdated, there was a noticeable smell of cigarette smoke even though we were on a non-smoking floor (possibly coming through the vents). I had to spray Lysol throughout the room. The bathroom could use a refresh, as some fixtures were showing rust, and the mattresses/pillows would be more comfortable with an upgrade. I didn’t bring this to management’s attention since I knew there was probably little that could be done about the smell during our stay. Overall, great experience!

Great hotel. Needs updating but really welcoming and hospitable. Santiago Hidalgo the general manager is great. The staff is very welcoming as well.

Staff was very welcoming. I found the cleanliness of the bathroom in the room could have been better.

For 250 a night I would have expected a cleaner facility. Carpets were filthy, the garbage in the hallway leading to our room looked like an outside garbage pail that they brought inside with the bag hanging out.