Metro Inns Walsall

Beds were comfortable some of the staff are nice and the cleaners are very friendly knock every morning to see if to you need anything if your still in the room when they come round to clean

*1/5 - Disappointing Stay at Hotel Metro Inn* I recently had the misfortune of staying at Hotel Metro Inn, and my experience was extremely disappointing. The hotel's shortcomings made my stay uncomfortable and inconvenient. *Major Issues:* 1. *No Breakfast Option*: Hotel Metro Inn does not provide breakfast, and there are no nearby restaurants or cafes to grab a morning meal. 2. *No Hot Water*: My room lacked hot water, making basic hygiene a challenge. 3. *Basic Amenities Missing*: No water bottles or glasses were provided. When requested, I was told to use a coffee mug instead. 4. *Unhygienic Bed*: The bed had a strong, unpleasant odor. 5. *No Functional Lift*: With a 3rd-floor room, I had to climb stairs since the lift was out of order. *Overall Experience:* Hotel Metro Inn's lack of attention to basic amenities and services made my stay miserable. The absence of breakfast options, hot water, and essential room amenities like water glasses and a clean bed made me feel unwelcome. *Recommendation:* Unless significant improvements are made, I would advise others to avoid Hotel Metro Inn. For a comfortable stay, consider alternative options that prioritize guest needs and provide basic amenities. *Rating Breakdown:* - Cleanliness: 1/5 - Comfort: 1/5 - Amenities: 1/5 - Service: 1/5 - Location: 2/5

The hotel rooms was very poor and they just painted the room we were told to stay. We couldn’t stay overnight and had to book another hotel. Very poor