Courtyard Detroit Warren

14 year old son was chased through the property by 4 unknown assailants. They offered me $20 worth of “store credit” to buy snacks, for the “inconvenience.” Dirty towels were left in the bathroom from previous guests. Most of the staff were friendly enough.

This hotel has the worst customer service. They only clean every third day. No in-room water and breakfast is not included. I’m a federal government contractor and travel the country securing military and government sites. This hotel does not honor my government issued identification and they act as if it’s coming out of their pockets personally. Such a weird vibe and I am a Titanium or Ambassador Elite member year after year. Yet another reason I’m using Marriott properties less and less and taking my business to Hyatt or Hilton.

My room could have been cleaner. Needs some updating. Excellent staff service

Checked in at 9PM the lady at the desk was extremely rude. That should’ve told us to leave then, but was desperate to stay somewhere in that area. We were there for 2 days, not one time was our room cleaned, and when asked about it we were told they only do house keeping every 3 days !!! How unsanitary was my first thought, like so what does anyone do with garbage cans?! Sheets , oh we the guest have to change that ourselves. So why would we pay $390 for 2 days if we’re doing the work?!

Breakfast will close the time they say sharp, thougbt they will only have one person working the counter that continuously steps away. They told me i was going to be charged $350.00 but then they charged me $484 with only an extra $60 coming from breakfast. No garbage bags, not even for the garbage cans in the room. Barely offers anything for tv. Sofa bed didnt have blanket and pillow. Would not recommend.

Worst place ever!!!! Was woken up in the middle of the night by police cause the manager said there was a noise disturbance in a different room that was there for a basketball tournament we were in so they were removing anyone from the tournament. They brought 15 police officers to remove 40 families in the middle of the night. Shame on the two managers that were working 3/14/25.