Three Bears Resort Waterpark Near Tomah Ascend Collection

This place is disgusting!! Back toilets in the water park were heaping full of feces. No toilet paper!! Very dirty environment. Food options are terrible. Bring ur own food. This place needs to be shut down.

DO NOT give this business your money. TERRIBLE in so many ways…. We have been going to this resort with family for the last 10 years and this will be the last time we ever go there. The water park area is dilapidated and there are about 10 tubes for the lazy river in the entire place. We were told that they cannot blow up anymore tubes from the pile of deflated ones. Cleanliness of the pool area and restrooms were sub par. I observed piles of random crap (hairnet/bandage/hair/trash in the corners by the pool inside. No toilet paper in the bathrooms in the back of pool area. There are MANY broken and nonfunctional things all around the entire place. No food options on site even though they advertised there was. We were told that staffing was an issue but there was a new owner now so it was getting better. I’m not sure that is the case. We observed two different life guards in the water park full on sleeping while working. I wish I would have had my phone to take pictures of this. I was appalled. I cannot believe this place can operate the way that they do with no accountability. We also found out that we were over charged for our one day waterpark passes and they refused to refund our $60. Front desk manager clearly deals with people complaining because she did not care at all. Basically told me it was not her problem. I am reporting this place to the Bureau of consumer protection for Wisconsin as well. Go another 60 miles down the road and go to Wisconsin Dells to save yourself some major frustration.

We rented two villas (803/805) for a family get together of 13. Upon arriving, the rails to our entrance were broken and laying in the grass, the door handle was barely functional, there was clearly water damage that had just had paint thrown on it and there was black mold on the shower ceiling from the damage. The blinds were all complete broken, missing completely or missing slats. The villas were filthy, the dirtiest place I have ever seen. I don’t think the floors are ever mopped. Anyone who walked around barefoot had black soles, a towel used to wipe up water on the bathroom floor was black! We had stayed about 8 years prior and it is not the same. We will never go back. The air conditioner in unit 803 did not work and while the front desk staff was nice, I don’t know how this place can be open. There was trash under the beds and so much dust everywhere. Book elsewhere.

This place was disgustingly bad. Would never stay here again. Room wasn’t clean. Dirty. Nothing worked. Pool was dirty. This place was disgustingly bad. Would never stay here again. Room wasn’t clean. Dirty. Nothing worked. Pool was dirty.

Tub clogged after calling on it no one came to fix.. pull out couch sheet was dirty no linens to put on bed or pillow.. water park closed at 1 PM…wave pool wasn’t on/working… supposed to stay two nights only stayed one.. no one offered a discount or money back and they even made us pay our $89 extra that my ******* account didn’t cover…

The air handler unit is very noisy. The road noise is loud when you turn off the air handler unit!