Inn on the Beach

Upon initial booking the price of the hotel was stated to be $250 plus tax which seemed reasonable. However the next morning I was charged $414.00, when contacting the hotel I was met with nothing short of the worst customer service from a wonderful woman who claimed to be the owner. At this point I had no choice because any close hotels near by had been booked for a wedding. Upon arrival....I was met by the owner and everything else started to click together like clockwork...He told me the cost was so high due to us staying only one night and he then had to pay for housekeeping more than needed. The term housekeeping must have had some odd meaning to him. There were no towels in this hotel not even the smallest of amenities was to be found. Personally I will never return to this "Inn" ever again. Terrible customer service, insane pricing and overall experience just a .5 out of 10.

We booked for one week. We were greeted by a drunk Angelo (the owner) who berated us for checking in "late" and interrupting his drinking. That was the start. Every time we left the room, Angelo was there commenting on what we were doing. Even when we were in the room, he was outside the doors. My pre-teen daughter was creeped out. The owners have cheap blinds in front of the doors. This is a recipe for disaster, and I believe, is done on purpose to extract money from visitors. On the first morning, the blinds got stuck when we tried to open them. When we called Angelo over for help (he was conveniently right outside our 2nd floor doors), he went into a screaming fit! He accused us of breaking the blinds, started swearing, came into the room, still swearing and demanding that we pay for the damage (one slat fell off). He then said that if we didn't pay, he would kick us out. I have never seen a person so unhinged. I then spoke to his wife, who told me that he just put up new blinds because this keeps happening. I told her there is an easy fix: put blinds on the french window panels for privacy rather than across the doors! She then got upset and told me I didn't have to tell her anything because she was an "interior designer". What a joke. I called our booking agency to file a complaint. We then went to the beach. When we returned, Angelo accosted us and was unhinged. He was angry that I had contacted our booking agency to file a complaint and get a refund. He told me that if I didn't leave, he would kick me and my daughter out himself. I told him that I would call the police if he came near me. I contacted our booking agency again and started looking for alternate accommodations. In the meantime, the police arrived, as Angelo had called them. It turns out the owners of this property are VERY WELL known to the police! i told the officer that my daughter and I did not feel safe and that we wanted to leave but Angelo was hanging around outside our door. The officer stayed with us while we packed to leave. I took photos of the room before I left to document everything. We thankfully found a wonderful alternate place to stay for the rest of our vacation and were able to enjoy our visit to Wasaga Beach. But the experience shook us up. DO NOT BOOK YOUR VACATION HERE UNLESS YOU WANT TO EXPERIENCE FULL ON DRUNKEN CRAZY "SERVICE"!!!