Embassy Suites by Hilton Hotels in Washington D.C.

Breakfast is good, happy hours in the evening, free drinks. The hotel has an underground car park, which costs 50 knives per night. There is a public underground parking lot of 35 knives at a junction to the south, less than 50 meters. The best thing is that the hotel staff is very dedicated and friendly. Chinese staff can introduce you to nearby scenic spots

Breakfast is provided, so I am satisfied with the price. A comfortable restaurant nearby. There is no mart, so it is a place that is disappointing for a family trip. The water pressure is weak and the sunflower shower is very uncomfortable. The floor is carpeted, so there is a lot of dust, and there are no windows, so ventilation is impossible, so the air is very stuffy. Please take this into consideration.

I booked a room on Ctrip in early March, checked in on March 27th and checked out on March 28th. I paid more than 1,200 RMB and put a credit card as a deposit when I checked in. Today I found that the hotel had charged another night's room fee on my card. I called to inquire, and they said Ctrip didn't pay! I paid Ctrip 20 days in advance, why didn't it go to the hotel account? I must be careful next time. I want to contact Ctrip customer service to find out what happened.

To be honest, this staying experience is not good. I have booked N hotels in Ctrip and never had any problems. The problems encountered this time are very speechless. Because I had two children, I booked a twin room on Ctrip. At the front desk of the hotel, they told me that when Ctrip booked with the hotel, they indicated it was a double room! I gave the Ctrip order to the front desk, but they said that Ctrip must specify the bed when booking. I contacted Ctrip customer service, what is more speechless is that Ctrip customer service actually said that the double bed double bed in Ctrip refers to the double bed! !! I've lived in the United States for 25 years, and this is the first time I've heard an explanation like this ... well, Ctrip, you're awesome! In the end, because the hotel did not have spare twin rooms, it would only take 5 days ... A company that refuses to admit its mistakes. I don't know what the future holds ...