هيلتون جاردن إن واشنطن دي سي داون تاون

First time visiting Washington DC, it was an amazing visit. My stay @ Hilton Garden Inn Washington DC Downtown started out fantastic cause of the host Layla, she was so friendly & kind, she went above & beyond to make me feel very comfortable upon my early arrival. She switched rooms for me so I can have a better view, she gave me wonderful suggestions for theatre, dining, shopping, & entertainment. She checked on me throughout my 2 day stay to make sure things were going well with my visit. I had dinner @ The Third Rail Restaurant inside the Hotel & the food was great, I recommend the Pork Chops fantastic. My room was nice & clean, with a comfortable bed, amazing shower, wonderful indoor pool, various streaming choices to watch TV, housekeeping staff & other staff was just wonderful. If you're looking for a great place to stay look no further this is the place. It's within 10 mins of all the museums you can't go wrong.

Worst experience ever. Room not clean and they gave us a room by the area where they are loaded trucks that I had to woke up early because of the noise. I complained to the staff for it and they said we will open a case for it and you can tell the website where we booked through them to give me a discount for my stay but it was frustrating to talk to them and the manager always not available or out. I don’t recommend this hotel at all, it’s a waste of your time and money.

The customer service was lacking. The room was adequate, nothing more. The location was convenient to the National Mall sites.