2500 Penn, a Placemakr Experience

Staff cortese. Posizione ottima. Soluzione hotel/appartamento positiva, nonostante la moquette non nuova. Connessione wifi ottima. Pulizia da migliorare.

I don’t recommend staying at this hotel. If I could give the hotel zero stars I would. I booked the junior suite because in all the pictures on the website there were hardwood floors. For cleanliness and allergies, I prefer hotels without carpet in the room. I get to my room (after being charged a $50 early check in fee) and the room is carpeted. I called to the front desk and was advised that this room type mostly came with carpet. The representative offered no resolution and simply told me there was no available rooms without carpet (not sure how when we arrived before 12 pm). I go to the restroom and our toilet doesn’t flush. I have to call down to the front desk again and wait for maintenance. This further delayed starting our trip. As far as the room itself, the furniture is in dire need of updating. The main table had severe damage. There were scuffs marks to most of the furniture. The chair for the desk was filthy. The AC can’t be controlled from the individual units/rooms. There is no mention of this on the website. You have 2 solutions. Either the AC will be on and set to 62 degrees (leaving you freezing cold at night) or you turn it off completely in 100 degree weather. Imagine paying for a hotel room and you can’t make yourself comfortable. The last night of our stay we wanted to eat in the courtyard. Guess what ? The outdoor lights didn’t work so we sat in darkness. I told the woman at the front desk and she wasn’t able to resolve the issue. I good go on about the low pressure in the shower and leaking ceiling but just save your money. Go somewhere else.

Great locationand friendly staff This place was in a veey safe walkable area. The staff was super friendly and helpful. The offiste parking garage at varsity that the stafg helped me find was a good price and not far.