Waterford Castle Hotel & Golf Resort

Very charming hotel. Had to take a ferry provided by the hotel to reach. Very private. Room was spacious and comfortable. Staff was very friendly and helpful. Breakfast was wonderful. We booked the hotel and dinner package and the dinner was the best dinner I have ever had. Surpassed the dinner I had in Paris years ago. We thoroughly enjoyed our stay and highly recommend.

This was our second castle stay in Ireland and we were so disappointed. We paid 358 Euros/night and it was one of the worst stays of our trip. We were given a ground-floor room that was right next to the castle bathrooms. This room should only be rented as a last resort and at a reduced rate. When we arrived, there was a local event happening at the castle so there were people everywhere, in the lobby, in the bar, all over the grounds, etc. The room was sweltering when we entered. One would hope that paying this much for a room would get a little more attention to the guests like trying to get the room cooled off by opening the windows prior to our arrival. With our other castle stay at Kilkea for the same price, we were met as we drove in by a bellman who asked our names and collected all of our bags. We were treated like royalty there and treated like we were checking into a run-of-the-mill hotel at Waterford. When I went to the bar to get a beer, no one was minding the bar and again it was full of people for the local event. There was leftover food all over the bar as well. We checked in at 5:25pm and were told they stopped serving food at the bar at 5:30pm and that the golf club restaurant was closed for a private event. That information would have been nice to have earlier in the day so we could plan our dinner. When we walked around the grounds later, there was lots of trash left from the public event. They eventually cleaned it up but I got the feeling they were understaffed. If you're going to open the property for the community, which is a good idea, you need to make sure your castle guests are still taken care of and that they have a special experience that matches the special HIGH price they are paying for a room. The one redeeming item was the breakfast which was lovely. Save your money. This is NOT the castle experience you want in Ireland.

Sejour merveilleux dans un magnifique chateau. La chambre etait tres belle, tres spacieuse et avec une superbe salle se bain avec une baignoire sur pieds. Le personnel etait au niveau d’un tel etablissement et mention speciale pour Calo, responsable du bar. Tout etait parfait.