Suburban Studios Waterloo

They front desk staff are polite. No house keeping staff were deployed. Had to leave the hotel on stay early because of a broken shower or issue the water was leaking downstairs to the other room. Front desk staff barged in the room while my wife was showering and had no clothes. We both were scared. I spent 2 and a half hours moving my property very unprepared for this move. The manager was very rude at hearing our concern for a refund because the stay was horrible. Photos of Roach catches all over the room for a roach problem. Have photos of the roach catches, we were very unsatisfied with this stay.

Staff was awesome my husband and I usually stay here once a month.

Terrible stay Filthy place. Got bed bugs and had bites all over. No refund.

No impressed at all One of the rooms had mold in the bathroom and the shower did not work properly. All bedding and towels were in poor condition. Most were falling apart and had holes. Check in was very strange as well. Had to pick up the phone call someone to open the door and the front desk was closed. The front desk was also closed at 8 o’clock in the morning. Stove top did not work at all. No dishes of any kind in the room. Was greeted very unprofessionally with a lady in pajamas and slippers. Hair was greasy and sloppy as she just rolled out of bed.

overview When I checked out at 7 am, nobody was at the front desk to give my key cards too. One of my key cards did not work The recliner's foot rest did not go down easily The drain in the bathtub/shower did not drain well. The frig was load, I had to turn it down so I could sleep. The extra lock on my room was broke. The room smelled like smoke. Otherwise the room was okay.

decent decent. better than expected for the price. only complaint is pool closed for "covid" think we are well past that.