Motel 6 Waterloo, IA

Check in went ok. I did have to tell the front desk attendant Sharla that I had 2 rooms 3 times. Once checked in the people who reside at the motel sat outside with all their animals. The 1st room was clean, however the beds only had 1 pillow per guest amd very thin. Upon starting showers I had to go to the front desk to ask for towels and washrags. Courtesy small bars of soap were provided but no shampoo or conditioner available. There were also no cups or glasses to drink out of. The refridgerator sounded like it was an airplane getting ready to take off we unplugged it from the wall. Only 1 useable electrical outlet was available to charge 4 phones and 3 headsets. The 2nd room hadnt even been completed and ready for the other 3 in our party to stay in. They arrived at 1245am and when I first checked in the attendant Sharla said it would be cleaned and ready for when the rest of our family got there 7 hours and 45 minutes later it wasnt! The person who was suppose to do the housekeeping stated to my daughter "they knew I wanted to go out tonight". There were only 1 pillow on each bed. The lobby reeked of *****. Trying to go to sleep at 11pm was very difficult because of the numerous animals in the building were barking constantly and we had to be up at 430am to be ready for the State Trap Championship competition. No coffee was made this morning and no attendant to check out with either.

I was able to check in early but had to pay a check fee I get to my room and the bathroom is dirty no face towels and was charged for a suite but was put in a standard

We had a room with 2 beds. Upon arrival, there was an additional deposit we were not made aware of at reservation. The staff was friendly, but seemed to be that they had better things to do than check us in and out. No breakfast was a bummer and coffee dis not have enough jugular or creamer set out for 2 people. Worst part of the stay was bed bugs in one of the beds.

At least you get a bed... On check in, the gal was very nice. The common bathroom keeps locking you out, the bathroom in the room locks you in, you have to play hide and seek to find the light switches. There is no coffee pot, microwave or hair dryer. You only get 2 small towels, so if there is more than one person, you have to bring them down to the desk to be washed and returned (I never got them back, so no shower for the other three people in our party). No clock or Kleenex. Oh, and there was poop on the floor by the pool, dog barking, kids running up and down the hallway.

People were very nice and accommodating

This was not the first time for me to stay at this location. My first experience was good; however, this stay i just completed was the exact opposite. The halls/rooms were very noisy. Thursday night the other patrons did not quiet down until 4am Friday morning then they didn't quiet down til 2am Saturday morning. This is not acceptable. When I mentioned it to the front desk, he said I was basically lying. He worked there all night and it was not noisy and I was full of crap. Also when he went to check the room at checkout, he accused me of smoking in my room. He said it had a bad smoking smell like I had done that in the room. Well let me tell you. the whole hall smelled of cigarette smoke. It smelled like that as soon as you turned the corner to go down the hall to get to my room. He was very disrespectful, and I will probably not stay here again.