SpringHill Suites Houston NASA/Webster

去NASA方便，附近吃飯也方便

性價比非常高，服務也很好。

Very close to space center Best staff and services Good breakfast

空調比較安靜，傢俱和裝修都很新，就是泳池太小了，不過去Nasa很方便，樓下有要的，地方，晚上吃東西也方便推薦

Avoid. I never write reviews and only stay at Marriott’s. The guy at the front desk was so unhelpful and then lied about housekeeping. They don’t start cleaning rooms until 2 so don’t expect to check-in on time. We ended up cancelling the room and moving up the road to the Courtyard. We were able to book and check-in within 20 minutes.

We were supposed to stay for 6 nights yet the first night there was a lot of road noise due to the elevated freeway beside the hotel. It was so bad that we could not sleep. The next day we approached the manager at the front desk and explained how the road noise was so loud that we could not sleep and we were told we would be moved to the other end of the building. We packed everything up and checked out of that room. At the end of the day we came back to the hotel to find that we were not moved to the other end of the building, we were just to another room on a different floor which was also beside the freeway. We tried that room and again, the road noise was so loud we could not sleep. Frustrated, with two sleepless nights, we went to check out. The young man with dark hair working the front desk could not have been more rude, he insisted it was our fault that we could not sleep and took no responsibility for the fact that the manger had promised to move us to the other end of the hotel then failed to honor that promise. Although we only stayed two days then checked out, he charged us for the entire 6 day stay and we have been fighting with the company to get a refund ever since that stay.