Arcadia Resort

The hotel room is very unique, like a yurt. It was a bit cold in May, so the hotel turned on the electric heater and the room was very warm. The room also has a balcony. The hotel design is exquisite and the breakfast is rich. There is a small town next to it, which is convenient for eating and shopping.

We came to Saihanba, which was still in the off-season, one day before May Day. This was the first time we came here in more than 20 years. The housekeeper Lina was very considerate and called us in advance to give us arrival instructions. Although the weather was still cold, the high-quality service gave the guests extra warmth.

First of all, I would like to thank Miss Chen Jing from the front office for her warmth. I had acute enteritis on the day of check-in. Seeing that I was not feeling well, the lady quietly sent ginger sugar water to my room, as well as a hot water bottle... During my stay, she kept caring about my condition and helped me find the nearest pharmacy and clinic... I really like a hotel because of the warmth of a person👍Service awareness is crucial, sincerity is the ultimate skill...

Accompanying parents and children on a trip, the hotel's strong Manchu-Mongolian characteristics are very consistent with the grassland style. There are welcome fruits when entering the store, souvenirs when checking out, and Mongolian performances in the evening to learn about the grassland culture. Jingjing, the housekeeper, is very enthusiastic, timely, warm and thoughtful.

Very disappointed. I was attracted by the hotel's brand. I didn't look at other hotels when I saw that there was one in Saihanba. I booked it even though it was a bit more expensive. I was very disappointed. This is the first time I give a non-five-star review. I am really dissatisfied with the hotel facilities. The waiters are very good. There is no problem with pulling luggage from the parking lot, the Hada welcoming guests in the lobby, the attitude of checking in and the souvenirs. But the facilities are very unsatisfactory. The children who stayed in the room for nearly 1,300 yuan paid attention to the room. In addition to cartoons on the wall, there were a few dolls on the bed, and one of them had a thread open and exposed cotton. There was nothing else related to children: the most basic ones were no children's toiletries, no children's bath towels and bathrobes, and there were no children's water cups in the photos. There were only two sets of toiletries for adults. Is it that the default check-in for children's theme rooms is two people? The tap water is yellow. The photos can't show it, but you can see that there is sand. Because there were many people on holidays, breakfast was free of charge for supplies, and the noodle stall waited for a long time for the bowls. After cleaning the tableware on the previous table, the table was wiped with a cloth to wipe the residue, and it was not changed to wipe it again.

Very satisfied. There are welcome fruits when you come and souvenirs when you leave. There are also performances to learn about grassland culture. The butler is very enthusiastic and timely. The service is warm and thoughtful. It is a very good stay experience