Copper Swan

Absolutely horrible. Facility has not been maintained inside or outside. More than dirty and not at all how represented on their website. When we arrived there was not anyone to greet us and only a note with our room key. We never had any interaction with anyone. There was not any other guests. They do have a no refund policy, and now I know why!!! I have requested a %50 refund but have not received any response. The Innkeepers should be more than ashamed.

Wonderful place! A great restaurant next door and Main Street was quaint and charming. Simple and relaxing. I’m glad I stayed outside of Provincetown and did the drive in. I stayed in the captains room. Very comfy

I should start this review by noting that I believe your experience will greatly depend on the room you book so, be careful when choosing. Sadly, my boyfriend and I did not get a good room. We were booked in room #32 on the “3rd floor” which turned out to be the attic. It was run down, poorly maintained and had not been updated in years. Nothing like the Inn website picture. It’s too bad as it could have been an amazing room with some updates and TLC. The walls needed repair, cleaning and painting. The bathroom looked to be a storage closet of some kind that was converted into a bathroom with a single old shower stall, a sink with no counter and a few old metal hooks nailed to the wall. We could clearly hear the couple in the next room when in the bathroom. It was filled with mis-match furniture, broken lamps and two different kinds of AC units. The closet is a cubby with a few old metal hangers and a curtain as a door. If you turn off the light switch, the TV and AC unit went off as well. The TV is a streaming TV only, so you need to have an account with Apple TV or Prime to watch. We did not have either but happened to luck out and found a free movie. Thankfully, the bed was clean. We were convinced this was how the entire Inn was maintained until we happened to look into a room, as were leaving, on the first floor that was unoccupied and open. It was stunning, newly furnished with a beautiful new marble bathroom and walk-in shower. It is hard to imagine how two rooms in the same Inn could be so different. There were a few nice perks. The location was good, the grounds are maintained and the breakfast basket they left outside your door each morning was very nice. You should know the Inn’s owner, John, is very hands off. We just happened to meet him (very nice) as he was walking through the lobby when we arrived. Otherwise, we never saw him or the staff again during our stay. He just leaves your key on the counter in the lobby with your name and a hand-written note. There also seems to be no one to call for assistance, if needed. When going to Cape Cod we normally stay at the Ocean Edge Resort-Villages in Brewster, MA which I HIGHLY recommend. We had just wanted to try something different for this stay but will likely be going back to Ocean Edge Resort next time.