The Ancient Gatehouse & Rugantino Restaurant

I chose this hotel because of its proximity to the cathedral square. Unfortunately the cathedral has scaffolding up for much of this summer. The room was up the top of the stairs so was a bit of a tricky problem though we were ok. Very helpful staff and very friendly. We parked 100 yards away overnight on the cathedral green road. Would definitely choose to stay here again.

Great location. The room had a king size bed which was very comfortable. Unfortunately we were unable to get a room with a view of the Cathedral. The only disappointment was the shower room. The shower cubicle was very small and unsuitable for a large person. Also there were hardly any products available including shower cap which is unusual. The staff were very helpful and we enjoyed an evening meal in the restaurant. We didn’t have breakfast.

Cleanliness and laid back feel about the place.Very good value for money

Ancient building, lovely hosts, great restaurant Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.

I chose the Ancient Gatehouse as it sounded like it would compliment the medieval experience that is Wells. I was delighted that I did as it was just what I was after. Expensive? Not at all. My room was GBP105 for an atmospheric, well-presented room with a king-sized bed and as new bathroom. Location? Right in the centre of town with a short walk to the major Wells draw cards. Parking? No. This was the only downside of the location but for me it wasn’t enough of a hassle to reduce my rating. It might be an issue for some, particularly if you have lots of luggage. Dining? The Italian restaurant on ground level was superb with lots of options and excellent service. Overall: If you have mobility issues, I suggest that this is not for you as access to the accommodation is typically ‘medieval’ so it’s tight, steep and winding. The lack of nearby parking may also be a nuisance for some. I did not meet one member of staff that wasn’t helpful and seemed genuinely interested in helping me. Would I go back? Yes this is now my ‘go to’ when visiting Wells.

Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.