St George's Hotel - Wembley

Very nice clean place and  easy access for transport and shopping

Check in and check out was awful. Nobody at the desk either time. When the guy checked me in he spent more time talking to his colleague rather than dealing with me. I asked about parking to which he told me to get my car to the gate and he’d let me in. Twice I pressed the bell until I was let in. Parking was limited and fairly tight. I’ve then gone back in to get my room key. The same guy told me to wait and then had absolutely no idea who I was even though I’d just spoke to him. No receptionist at check out, told by the guy who had been in the restaurant that I’d have to wait while he rang someone who could assist. Whilst waiting a parcel delivery guy came in and he was told the same, wait for a receptionist. The lady arrived and asked me what I was delivering. Realising she had the wrong person she then proceeded to deal with the parcel 1st. This meant phoning the recipient of the parcel before attending to my checkout

The room was quite dirty for a hotel however everything else was okay for the price payed.

Very nice hotel friendly receptionist I enjoyed it

Everything is perfect The reception team was very friendly and helpful

The room was very nice. Jet Bathtub was a nice add on.. customer service was 10/10.. ordered steak and chips from the restaurant 10/10 as well.