مستخدم نزيل
8 يوليو 2025
The location is great and just by Wengen station. The staff are all friendly and stored our luggage.
The hotel and room however are very dated. Our room had damp carpet and a horrible damp smell. We told reception but nothing could be done about this. There were also stains across the room e..g on the lamp cloth, and in the bathroom. The room was in need of a good clean and upgrade.
Breakfast was below average for a 4* hotel with very limited choice also. There is a spa but only open 4-8.30pm so did not get a chance to use
For the price paid the hotel does not meet expectations overall.
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