لا كينتا إن باي ويندام ويست لونج بران /ي جايشور أريا

Me encanto sus nuevos dispensadores de shampoo i loved

Dirty hotel- roaches, dark parking lot, unsafe inside and out, lots of broken things. Go somewhere else and don't be fooled by the name.

Don't get there early unless you want to pay extra, even though the rooms are ready and nobody is there. If you show up for breakfast at 9:01 in the morning, no coffee for you! The help could care less. Oh, and the roaches...

The worst hotel experience ever. 5 days into what was supposed to be a 4 week stay I found a bed bug in my room. The manager and hotel staff were so rude and gave me an issue when it came to checking out early and getting a refund for all the nights I didn’t stay in that filthy place. They also have other bugs like centipedes.

The hotel is very difficult to enter - entrance only from one side of the road. Faces a very busy noisy road so we changed our room to the opposite side - much quieter. Hotel needs a lot of work - very run down looking from the road, although the rooms had sort of updated finishes. The bed was comfortable. The bathroom was a disgrace. The bathtub bottom was dented and had a significant ponding issue. The bathroom tile floor was incredibly slippery when wet as was the bathtub. The tub was also rusted and was partially painted. The bathroom sink was cracked and did not have a stopper because someone had dropped a toothpaste cap down the drain that was blocking the actuator for the drain. The toilet paper was the thinnest (as were the tissues) I’ve ever seen anywhere. If you held up a sheet of toilet paper, you could read a book through it. This place is a dump and I’m sure there are other accommodations in the vicinity that are a much better value than this.

To top off my stay, in my rush to leave on Monday, I left my toiletry bag in the bathroom. I noticed it missing Monday night while unpacking and called on Tuesday. The person I spoke to said they didn't see anything and would talk to housekeeping and call me back. I never got a call, so I called again on Wednesday. I spoke to Chris, who claimed to be the manager, and he said there was nothing there and they were not responsible for anything left in the room and there was no proof that it was even left there! He was unapologetic and dismissive. I can’t even begin to express how angry I am that 1) The housekeeping staff would not have retained something of that size, 2) I never received a return courtesy call on Tuesday, and 3) That I was essentially told I was lying about it. Prior to that. The Bathmat, a Hand Towel, the Sheets on one bed, and several pillowcases had stains on them. The tub was filling with water when I went to shower, and I needed to poke the drain with a Plastic Straw that I had to allow it to drain. Housekeeping should have noticed this. There was mold under the ridge of the bathroom sink below the faucet. On Sunday, the housekeeper knocked about 9 or 9:30am and I said not right now please. I left the room around 10am and the cleaning staff were in the hall doing other rooms. When I returned Sunday night around 10:30pm I found that the room had not been serviced. I realize this was a budget hotel, but that usually means that the free breakfast is lame (and it was). The rest of the issues are not acceptable and should not have happened. I will be adding this information to the hotel’s reviews.