هوم2 سويتس باي هيلتون ويست مونرو

Excellent service, clean big spacious rooms! This stay caused me to book my next stay with Embassy Suites by Hilton in Frisco/Dallas which was excellent as well! It was thundering, lightening and raining so when I got there I didn't catch anyones names but all the ladies there in the afternoon on the 19 of July were excellent. I was with my service animal and she was afraid of the weather. They were so kind and understanding and I felt supported. They even mentioned to me about their animals at home which helped me feel less anxious about the chaos. The room was incredible! Clean and spacious. I stayed in a one king on the ground floor and actually could see my car from the room. I really enjoyed me stay here. Not 5 star because of the selection at the "market" place and for breakfast.

Clean rooms The room was clean and the staff friendly. The hallways were not clean. We were just there for one night passing through. Our complaint is the breakfast. It begins at 6:30. We arrived at 7:30 and it was very picked over. The hot food was replaced but the breads and fruits were not. There was one remaining muffin and few bagels. When I asked for a banana they said they were out. I heard someone else ask for a muffin and they responded they were out. This is an hour into the 4 hour breakfast. The hotel did not seem very full.

My wife & I stayed one night at the Home2 Suites in West Monroe while attending a sporting event at the Monroe Civic Center. The front desk staff were very cordial & helpful; the guest suite layout & furnishings are thoughtful and mostly comfortable (King bed mattress not firm at all); and access to I-20 eastbound was simple (with return access westbound just a bit more complicated). Restaurant options in the area require a bit of a commute east via Constitution Drive parallel to the interstate, but the backroads traffic was light on a Saturday afternoon & evening in April. The only serious negative of our brief stay was the lack of staff attention to keeping the complimentary breakfast buffet food items hot & fresh and the lack of basic utensils accessible (plastic spoons are versatile but awkward for alternative uses). Not a good impression to start the guests' morning or their departure from the property, but these are issues that can be easily resolved by local management. Overall, our experience warranted a solid 4 Circles.