مستخدم نزيل
28 مايو 2025
Poor Amenities and made complaints to the Florida consumer complaints dept. about their sales group--and that must have made the finance department for purchase of Vacations Club upset because they are now double charging me: I thought that that would settle the loan that was put on the AMEX card for the same amount that I had paid the finance dept. when they told me the payoff amount was just $over 23,000 but they said nope and claimed not to know anything about this AMEX mortgage loan arranged by the salesperson who by the way was fired....and refused to solve the problem. So I went to AMEX and they said that they tried but the finance people suggested that my debt was over $90,000. This was confusing legalese as my previous property with Vistana was worth $77,000 which was traded in----thus leaving a debt of about $23,000. Why the finance dept. is not explaining this and is playing games --- my only guess is that they are trying to get back at me. Why are they doing this to me----I have been a loyal member for over 20 years! This Vacation Club membership has been a total nightmare.
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