West Palm Beach Marriott

Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

Clean with amenities that I could use convince to why I was in town

Poor Amenities and made complaints to the Florida consumer complaints dept. about their sales group--and that must have made the finance department for purchase of Vacations Club upset because they are now double charging me: I thought that that would settle the loan that was put on the AMEX card for the same amount that I had paid the finance dept. when they told me the payoff amount was just $over 23,000 but they said nope and claimed not to know anything about this AMEX mortgage loan arranged by the salesperson who by the way was fired....and refused to solve the problem. So I went to AMEX and they said that they tried but the finance people suggested that my debt was over $90,000. This was confusing legalese as my previous property with Vistana was worth $77,000 which was traded in----thus leaving a debt of about $23,000. Why the finance dept. is not explaining this and is playing games --- my only guess is that they are trying to get back at me. Why are they doing this to me----I have been a loyal member for over 20 years! This Vacation Club membership has been a total nightmare.

They charge for WIFI, they don’t change towels. F

Great location, pool, food, gym and meeting space. Perfect place for our conference

Great overnight get away. The room was on the smaller side, but big enough for two people. Everything was very clean the bathroom very clean the grounds the pool the sitting in public areas was very nice. Looked very upscale and everything was very clean. We ate breakfast at the bistro and the food was fantastic for breakfast eggs cooked exactly the way you wanted them. The amenities in the bathroom very very high-quality shampoo, conditioner, shower gel. Very conveniently located things to do within walking distance and the outlets are about 2 miles away although I wouldn’t walk there because the neighborhood as you get up that way is not the best. Felt very safe at the hotel. Everybody was super friendly would definitely stay again