Embassy Suites by Hilton West Palm Beach Central

Siamo rimasti un po' delusi da questa struttura della catena Hilton da cui ci aspettavamo sicuramente qualcosa in più. La struttura è grande e gli spazi interni comuni non sono male, ma la stanza era davvero buia, tetra, con moquette e arredi molto vecchi e bagno impossibile. Abbiamo avuto difficoltà anche ad accendere la TV. La cassaforte non dava cenni di vita. L'aria condizionata era rumorosissima. Accendere le luci si è rivelata una vera caccia al tesoro. Prodotti da bagno minimali. Doccia veramente datata all'interno di una vasca bassa con tenda. Non hanno funzionato neanche le credenziali per accedere al WiFi, per il quale abbiamo dovuto usare un codice promozionale. Colazione tipicamente americana, non adatta agli italiani. Siamo stati una notte solamente e quindi non si sono rivelati enormi disagi.

We stayed here one night between flights. The staff were friendly and upgraded our room to a suite. The cooked to order breakfast was on point. The pool are looked nice as well. Complimentary airport shuttle was a bonus. We would certainly stay here again.

We were really pleased with our room! The 4th of July fireworks were amazing from our room on the 13th floor. We will definitely come back.

Room were very spacious and clean. The sofa bed in the living room was very convenient.

Breakfast dsily was just scramble or omelet egg n only pork meat. I don't consume pork. Not even cheese was available. There were fruits but 1 morning. The watermelon n cantelope was spoiled

When I go to a hotel to spend my money, I expect to be treated like I am visible. The bartender seemed to be too busy to wait on me. She came by my table and ignored me totally. She took the order of the table next to me but turned her back on me, took their order and walked away. Didn't say I will be right back to take your order or nothing. So I had to go out of the hotel in the rain to find a restaurant to eat at. This has never happened to me before. So I had to write this review. I stayed at this hotel on May 12, 2025. And when they read this to her, she will know exactly who gave this review.