ذا بين ويست بالم، أوتوجراف كوليكشن

AMAZING as always! Home away from home here… and FRABRIZIO…. Incredible. Best greeter, Kind, helpful and knows his stuff… Plus he’s from the tri- state. Our kinda guy!!! and don’t forget to hit up spruzzo upstairs.. JEFF & MARLO are THE BEST! You HAVE to see them!

The Ben is nice, but it has a ways to go if it wants to be a really good hotel. Ambience is inviting, rooms are spacious and well done, location is fine. But attention to detail is lacking when it comes to guest services... For instance: We called several times for different pillows - they never came. The bathroom sink wouldn't drain - the guy came to work on it, made a mess, then left without fixing it, never to return. After being seated the first morning at Proper Grit for breakfast (which is quite good) multiple servers walked past without any acknowledgement. After several minutes, I flagged down a woman who brought me a cold cup of coffee; no sweetener on the table, she brought two packets of sugar instead of the dish of sweeteners. The bright exception to this seeming indifference is the man who waited on us our last two breakfasts at Proper Grit. Gorkem, whom we learned is from Turkey, was pleasant, attentive, and made us feel special every morning. You can tell he truly takes pride in what he's doing, and his time at Proper Grit is more than just a paycheck. He is the sort of positive person who understands the fine art of service. Bravo!

This is an Ode to Nick and Fabrizio! When you have been greeted by these gentlemen, at The Ben, you immediately know you are in great hands. Thank you for your help, patience, excellent service and attention and your warm genuine welcome. I hope to return very soon

The room was really nice. I was upgraded to a suite because i am a gold member. But its a very weird hotel, half hotel and half medical offices. Plus the area is not nice at all. My view was worse than I imagined. I wanted to enjoy the FL view, But I didnt get it.

We have eaten here several times. For breakfast and lunch. The food is always Fresh, hot, and prepared to perfection. Ruth and Juan have always been the most helpful and kind people. We’ve visited several times and always loved our visits. A must.

Stayed for a birthday celebration. Service and attentiveness from staff was wonderful. Loved the pool and view of yacht club and bar at hotel top. Careen at Proper Grit was excellent server who made our stay wonderful as well as Ruth and Novia, hosts of restaurant. Will definitely be back. Love the vibe.