ibis Styles Tamworth

The hotel is centrally located, within close proximity to the main areas of the town. The service was fantastic with very helpful and friendly staff. The dinner served in the restaurant was wonderful. The breakfast was great, with a good selection on offer. I would highly recommend the Ibis Styles Hotel. I am certainly looking forward to staying there again.

Very friendly staff Easy to find location Nice location near park

We stayed for one night here, arrived late in the evening past 10:00pm. Thankfully they have a 24 hour reception. Check-in was smooth, we got a late checkout at 11:00 am. As Platinum members, we got a nice gift or chocolates in the room (many thanks!), and the complementary drink vouchers. We also got the free breakfast, although the very friendly person at check-in had not added our room number to the 'allowed' list, and we had to show our card to the staff at breakfast time. Breakfast was the standard fare, and very average. The room was fine, although we did find the bed very soft, and not firm enough. Convenient car parking was just outside the room too. The only complaint was that the key card did not work when we went to the room, which resulted in a walk back to reception. And neither did it work after 10:00 am (which is the official check-out time); which resulted in more than one walk to reception to resolve. Why is it that when check-in staff provide a late checkout, they cannot configure the key card to the correct check-out time !! So frustrating.

Clean and tidy. Good value for money. Friendly staff. Only downside noise levels from busy road.

Good location for what I needed. Rooms were ok. However I did not get the room I booked and paid for. No one cared. I agreed to stay in the room I was given with the understanding I'd be refunded the difference. This did not happen. I have tried to resolve this many different ways with no success. No one replies let alone tries to help. Staff do not care, blame everything on old computer system or on "other staff". As a gold member of the Accor group I do not suggest anyone stays here, waste if my time and money. Have never been so angry at a hotel before.

Great service and peopel