Hampton Inn & Suites Cape Cod-West Yarmouth

The stay was great until August 10th when the management booked a private loud music venue that the bass from the music literally shook our room. I called front desk who informed me that this was booked until 10pm! It’s Sunday night …. Who in their right mind would book this knowing there are many guests who are staying the night . At 350 bucks a night I expect at least a quiet room. So if your booking a room here make sure you ask them in advance if they plan have a private music party . Terrible

Had a few meetings in town, so decided t stay here. Rooms are perfect overall and lobby well done. Only issue was the parking lot lighting was shining into room, but made do. Front desk were great. Nice experience.

We enjoyed our stay at this property. The only two negatives are Hampton has changed pillows and these "new to us" pillows were awful (not at all the hotel's fault), and this is on an insanely busy road that makes it difficult to turn left toward downtown Hyannis and the harbor. Alyssa is one of the managers and she was an absolutely to joy to interact with as were all of the employees we spoke with. Housekeeping was excellent (shoutout to Thomas!), and the rooms and common areas were all very clean and neat. Breakfast was typical Hampton; good and always well stocked. It's very centrally located for travel to all areas of the Cape and we would definitely stay here again. They have beer on tap in the lobby that you pay for using some type of card (we didn't use that), an outside bar and firepit (with Smore's) on some nights. This hotel franchisee has owned the property for several years and is obviously committed to maintaining it properly. We thought the bed itself was fine, but Alyssa told us that the rooms were being remodeled completely beginning in November of 2025.

Typical Hampton Inn. Needs more attention to details like light bulbs burned out, overflowing trash receptacles and less than attentive breakfast staff. Good news is the on site bar with an awesome bartender. Worked for our trip. Manager Phil solved a room problem for us satisfactorily and promptly.

Room not serviced when it was supposed to. We had to almost beg to have the room cleaned and fresh towels. When it was finally serviced ...no bath mat and no extra toilet paper. Terrible job! When checking out the clerk was not at all friendly. We weren't asked how our stay was. We put in a complaint with Hilton Hotels. They said the Hotel manager would call us. The manager did not call us!

Love the cleanliness, great breakfast choices. Family friendly