Uptown Suites Extended Stay Denver CO -Westminster

I have stay in many hotels in the Denver area and I can tell u the manager and staff care about their visitors staying with them. Nice rooms. Perfect for short or long stays. If u r a person who likes to work out their workout room is a pleasant surprise.

A home away from home. This place is so clean, so comfy, staff is great! I stayed for 2 weeks and hands down would say the best extended stay place to stay!

I made the unfortunate decision to stay at this hotel for a month. My stay at this hotel was the most uncomfortable, stressful and anxiety inducing experience that nobody should have to endure. I was unfortunately given a room next to a very inconsiderate individual who would purposely disturb me and my daughter by being extremely noisy in their (room 403). And what made it even worse, was the paper thin walls. When I spoke to the hotel manager about my concerns, she seemed unsympathetic and unwilling to rectify the situation. Since the hotel manager was unwilling to enforce the noise compliance rule. My daughter and I had to endure being disturbed morning, noon and night during our whole stay. It came to a head when the individual in the next room provoked an argument with me by yelling at me from the hallway next to my room door. Again, the hotel manager was unsympathetic, rude and unwilling to listen to my side of the story. The hotel manager in not so many words admitted she was siding with the other individual because that individual has lived at the hotel for three years. The hotel manager was blaming me for the conflict between myself and the individual in the next room. The hotel manager decided to kick me and my daughter out of our room and out of the hotel with only two hours to pack all of our belongings. The hotel manager even went as far as calling the police department, after I had informed her that I didn't have transportation nor did I have another place to go. The hotel manager threatened to press trespassing charges and withhold my refund, if I wasn't moved out of my room in two hours. With a Westminster police officer by her side, the hotel manager proceeded to stand with my room door wide open, rushing me to get out; which caused me to leave some personal belongings behind that I will never get back. To add insult to injury, the hotel manager stated to my daughter, who is a minor, that if we didn't move out of our room in two hours, I would be issued a trespassing ticket. And she also stated to my daughter that no other hotels would give us a room and no apartments would rent to us, so we would have to stay in a shelter. My daughter and I was forced to stand in the lobby with all of our belongings until our arranged ride arrived. The treatment that my daughter and I received by the hotel manager, Alejandra, was unjust and dehumanizing. Alejandra should not be in the position to manage a hotel. She lacks the maturity, professionalism, compassion, humility and respect to be in a leadership position. I will make sure I warn and inform my family, friends and anyone I casually converse with in the future about the customer service and treatment that is provided by this hotel and more specifically the hotel manager, Alejandra.