كومفرت إن ويذرسفيلد - هارتفورد

INN的酒店最好提前打電話確認前台是什麼口音，口音決定了酒店的風格。

非常好👍 老闆是印度裔的美國人，很熱情、友善、樂於助人！ 服務員很認真工作、清潔整理工作很細緻！ 早餐和咖啡不錯👍

DO NOT STAY HERE IF YOU VALUE CUSTOMER SERVICE! We thought we'd save a little money and ended up paying for it. Hallways were dirty. Complimentary "breakfast" was meager (and floors sticky. ew.) But worse... we left a good cooler bag with unopened food for our trip in the room fridge at checkout. Realized it shortly after. (I realize it was our mistake. But we're human and just forgot.) Could not return right away, but tried to call the hotel many times (12x) throughout the day. Called Choice Customer Service 3x regarding this and were ultimately told we had to take it up with the hotel, who never answered their phone. Went back to the hotel before continuing on our trip. The frightened looking desk clerk told us it would have been thrown out. She called the manager, at our request; he wouldn't get on the phone with us. Someone got a nice bag filled with unopened food. I asked the desk clerk at our next hotel (different chain) if this was the industry standard. He replied that it sounded like theft. They wouldn't throw out something that seemed mistakenly left behind. And would answer the phone. BUYER BEWARE!!!

I recently stayed at Comfort Inn Hotel in Wethersfield, and I am absolutely disgusted by the condition of the hotel and the terrible customer service I received. Upon checking into my room, I immediately noticed cockroaches on the bed, which is completely unacceptable. To make matters worse, there were random fresh stains on the curtains, which made the room feel even more unclean and uncomfortable. We left almost immediately after checking in due to the conditions. There were also noticeable holes in the walls, which made the room look run-down and poorly maintained. These conditions were not only unsanitary but also embarrassing to have paid for. When I tried to resolve the situation by requesting a refund, the hotel staff has been completely uncooperative. I have called several times and even visited in person, but my efforts have been ignored. They refuse to answer my phone calls or address my concerns directly. It’s extremely frustrating to be treated this way after paying for a room that was not only subpar but outright disgusting. I would strongly advise against staying here. The lack of cleanliness and the refusal to address my complaint or provide a refund is inexcusable. I will never stay at this location again

Carpet on bedroom and corridors super durty. Shower sealing had a leaking from higher floor and looked disgusting. Towels had hair on it, it looked like it was not washed.

No refund Didn’t give me back my refund when I had an emergency and couldn’t make it. No help on their end.