Skotel Alpine Resort

Excellent customer service proficiency. Good location and delicious food.

This was our base for the Tongariro Alpine Trail and I'm glad because the drive from here to the trail head carpark was easier than from Turangi (particularly appreciated during the dark predawn hours). The accommodation also offers a shuttle service at certain timings if you prefer that. The hostel kitchen was also available for hotel guests' use, which was lovely. I think laundry is also available in the basement, for a fee. Room light switches were tricky to locate (hidden by the side tables) but the staff at reception was happy to help. View from the room, as others have mentioned, was a highlight.

山上的小木屋，可以做飯，看火山，旁邊就是瀑布的徒步入口

They have a great location with lots of potential but there were several issues. The privacy lock on the door was busted, the TV didn't get any channels, there's no soap holder in the shower so that inconvenient. The walls are very thin so you hear everything from the surrounding rooms including the kid tapping at 4am. The bed smelled like urine. The vanity counter top was busted. The restaurant requires reservations for dinner which isn't a problem as they asked upon checkin however the food was severely lacking. I ordered the chicken schnitzel and it was burned, like black in places burned. Also, it had no seasoning and they didn't bother trimming the fat off the chicken. Finally the bartender didn't even know how to make a whiskey and coke, he brought my drink out full to the brim and then asked if I wanted ice. He brought out some ice but with the drink so full it made a mess.

В отеле можно заказать заброску туда и обратно на пеший поход. Есть кухня и также при отеле есть ресторан , где вкусная еда. В отеле есть бар. Также есть сауна, включена в проживание (не пользовались, оценить не можем).

Great Hotel. Cozy atmosphere. Good kitchen area. Perfect for hikers!