Amanyara

We had the most glorious and relaxing time here. The resort was perfect in every way for us. Quiet, secluded, stunning, great service, and we stayed in the most gorgeous glass pavilion room with an insane view of the ocean. Resort architecture is next level. No duking it out for pool and beach chairs. The most beautiful beach with lots of complimentary ocean fun (snorkeling, kayaking, paddle boarding). Spa was gorgeous and massage was incredible. Gym was big and had everything we needed. Loved riding bikes to get everywhere. Everyone who worked there was so lovely and accommodating. It was my birthday and they went out of their way to make it special. We’ve stayed in many luxury Caribbean resorts and this was next level. Would come back in a heartbeat.

Delta is once again flying non-stop to Turks & Caicos from Detroit and we were so excited to try out Amanyara. Although the most expensive resort we have ever stayed at, it was a special celebration for a once-in-a-lifetime experience. It turned out to be just that, although the worst experience instead of the best. After reading all the negative reviews on TA and Google, I had my agent send them to Dusan, the resort manager. My agent expressed that we were not going to accept anything less than 100% luxury and pampering. We were assured that would be the case. It turned out that all the negative reviews were spot on. And I am suggesting to you that if you are reading my review and planning on going, cancel your reservation ASAP and book elsewhere (I strongly recommend The Shore Club, you can read my review to see why). Unless of course, you are an influencer or spend your time on your cell 24/7 which most of the guests were. In less than 12 hours on the property, here is my short list: Villa 128, $5500 +28% Overlooks ocean, two lounge chairs. No WIFI by lounge chairs. Area not lighted at night so cannot use it No ice in room No outdoor shower in villa Not asked times for housekeeping Bikes not assigned, went to beach club and it was taken No signage for spa, gym, lobby anywhere on roads. Very confusing layout, easy to get lost and I did. No lights at night along path, must take golf carts everywhere Gym has a shower, no dryer or amenities Spa has no locker rooms There is no adult pool Main pool not lighted at sunset Beach club outdoor showers: No hot water, conditioner or towels. I was told they close at 5:00 Beach club restaurant: Wine 6x cost, average cocktail $35 plus all taxes. Small garden salad $28, average pizza $35, $71 for 7 oz. Yellowtail, no ahi available even though their fine dining restaurant features sushi. Employees not overly happy and know most of these concerns but nothing is ever done about them. Plus side: Well equipped gym Nice lounge areas Absolutely worse than all the above were the worms on the bed and floor. So gross and disgusting. And the bugs here are out of control especially if it rains. Aman sent me a survey and I gave them the same info I am giving you, my loyal TA reader. Shockingly, corporate never responded back to me and guess who did? Yes, Dusan. Here is her response which is so typical: "Dear Mr. Gaynor, We are very grateful for the time taken to review Amanyara. I am saddened to see that we did not meet your expectations on this occasion. I apologize for not having had the opportunity to meet you in person, as I was away from the property, but our management team has shared your detailed feedback with me. It is always our goal to provide our guests with an exceptional experience, and we regret that we fell short in your case. Should you wish to discuss your experience in more detail, please see my email address provided below." Kind regards, Dusan Domazetovic Resort Manager Upon arrival,

My friends and I had a fantastic dinner at the bar, thanks to Winnie, the Beverage Manager, who made our experience exceptional. Her outstanding customer service truly reflects her dedication to her role. She recommended pizza for the night, and even though I'm not usually a pizza fan, it was absolutely out of this world! The chef, Clovis (I hope I spelled that right), crafted something unforgettable. If you're ever in Turks and Caicos, you have to try his pizza—nothing compares. We’ll definitely be returning for another slice and to enjoy the amazing service from everyone we met that evening, including Conrad, Urie, and David at the bar. You all made us feel at home and are fantastic bartenders. See you soon!