OYO Hotel Wichita Falls I-44 Sheppard Airforce

I was unable to check in, even when I had paid in full in advance. They requested a deposit (normal) IN CASH (absolute not normal). Alternatives like Euros or my passport the lady did not exept at the reception. So paid in full but still no room. Avoid this place.

While my ratings reflect my experience, I want to first say the bed was comfortable and the A/C was very good, which is my minimum requirement. When I pulled in, all the vehicles were pickup trucks, which hinted at low cost rooms for contractors, so I had realistic expectations. It's an old property in disrepair and the room was bare minimum. The tv didn't function, the flooring and walls showed exposed concrete in places, the trim between the bathroom and living area was gone and the gap was full of debris. To be fair, you get what you pay for and it was bare minimum acceptable. I needed a place to sleep and I got it. The woman was nice enough, but insisted on a cash deposit of $30...from behind a glass barrier, a hint at the neighborhood. That said, I did get my deposit back, although the next morning the gentleman produced the wrong receipt for my room number. It was from the previous guy who demanded a refund. Bottom line, keep your expectations low and accept it for what it is and you'll be ok. It's best for tradesmen trying to keep costs down while on a job, or like me, a guy just needing a comfy bed with A/C for a few hours sleep while traveling.

Absolutely disgusting!!! I could not get a refund back so unfortunatley I had to stay there but the room was disgusting,you could not lock the door,the sheets had stains on them,there was crap on the ceiling,there were holes in the door and wall that someone punched,and the staff was absolutley rude!! I came in to pay and had a card and he asked if I had cash and when I said no sir I don't instead of just asking nicely he demanded I go to the gas station and pull cash then when giving my change back he threw it at me!!The next moring when I went to check out his wife looked at me like how dare you wake me up to check out!!

The hotel facility was old but for price was ok

Do not recommend at all Man at the front was extremely rude the entire time. When we first got there he acted like he didn’t even want to give us a room even though we had already booked it and paid for it. When we got to the room there was no remote for the tv and the switch next to the door controlled the power for the whole room so you couldn’t touch it. When we called for a remote we were told we would have to wait until someone else showed up in the office so we could get one. I have worked multiple front desk jobs and it is your duty to put a sign up and do what your guests need you to do regardless if you are by yourself or not. There was no bed spread on the beds. The room was not very clean. The pool was not open and excuse I was told was “no one has a pool because of the river,” but we had already found another hotel with an open pool. We were in the room less than 30 minutes and checked out because we were so dissatisfied with everything. I do not recommend staying here unless you absolutely just need somewhere to sleep for the night but be prepared for extreme rudeness and poor customer service.

Beware of this property. When I arrived the man at the desk had no idea how to do anything. I am glad I printed out my receipt so I had proof of my reservation and price I was quoted. He then asked for a cash deposit of $10? That took me back. I had to fill out a generic sales slip, made sure to include my price of stay and the $10 The room condition wasn't great. Microwave was dirty and the rotating tray was mia. Holes in carpet, fridge wasn't very cold, and the bedding had makeup smears on them. The fire detector was gone, the hairdryer was gone. Provided 2 bars of soap and a small lotion sample. Had a few plastic cups...no coffee machine and the large ice maker outside didn't work. They are too cheap to update the cards in the direct TV boxes so only local channels available and they were hard to get in. Won't stay again. Won't let me upload photos.