Travelodge Widnes

Front desk staff very helpful, room was clean and tidy, bed was good and fast check in and check out.

They was very good when I ask for extra milk as I found you need 2 in a cup and they left me a lot plus the room was tidy and the staff seemed very pleasant

This is my second time here with a lengthened stay. Jane remembered me two years after my first stay and her service is just as kind and caring as my first time. It can be daunting as a single mum staying alone with your little one, but Jane always welcomes us with a smile and asks about our day. She goes above and beyond to make sure we are comfortable. Her customer service is second to none here and I can’t thank her enough for her warm welcomings.

Brand new carpet and TV in the room which was a bonus! Clean, tidy and up to standard, surprising quiet for near a main road Star of the show was Jane on Reception, helpful polite and most importantly service with a smile which goes a long way after a hard day's work!

Hotel looks ok until we got in the room and it smelt like death. The second night we asked Pete and Rory if we could move so they put us up in the main building as there was no other rooms. This building had the smell of a damp mop. The corridor carpets were filthy and smell rotten. We were told they were waiting for a hotel upgrade due to a leak. We were only there for 2 nights but feel so sorry for the guys having to breathe that smell all night. Travelodge bosses you should be ashamed taking money to stay there. Everything is tatty. Windows in the room were full of moisture between the glass so u can hardly see out. The rooms smelt damp, our second room backed on to the main road. The “double glazing” keeps zero noise out. The building was so hot we had to keep them open as the fan provided blew hot air around. Your staff however are a credit to your company. They are too good however for this establishment.

Is this a 5 stat hotel, no. Is it exactly what it days on the tin? Yes. A no frill, clean and perfectly acceptable hotel. Stay was made five star thanks to Jane in reception, absolutely charming and very helpful.