Hotel Harfenwirt

Überteuert, unflexibel, geizig = Kommerz Zu zweit gebucht, wegen persönlicher Gründe 3 Wochen vor Anreise Stornierung angefragt. Keine Chance. Gutschein? Nur für dieses Jahr. Musste schlussendlich alleine anreisen. Und obwohl sich das Hotel damit 4 Mal Frühstück, Abendessen, Handtücher, Sauna, Schwimmbad sparte - nicht ein Euro entgegenkommen. Kurtaxe wird erhoben aber Gästekarte wird nicht ausgegeben (Steuern!?). Essen durchschnittlich im halb so teuren und sehr viel serviceorientierten Hotel war das Essen Klassen besser authentischer und besser. Gerne lade ich hier auch Bilder des verstockten, verkalkten Bades, des mageren Frühstücks und der viel zu kurzen Öffnungszeiten von Sauna und Schwimmbad hoch. Stunden verbracht mit Kommunikation nichts zu machen. Vielleicht reagiert ja jemand auf die Bewertung.

We had a lovely room overlooking Niederau. Clean and comfortable with a fridge, safe, bath and shower. The sauna and pool were popular and great after a day on the slopes. The outdoor temperature was changeable from 10 though to -6 so it was very mixed. The hotel's thermostat never got of high and we had to sleep with the balcony door wide open otherwise it was too hot to sleep. The restaurant was the same and we had to buy tee shirts to wear as we had packed jumpers and warm clothing for winter. We did ask for it to be turned down and even tried to open a window but that wasn't good as it was too windy. We were half board and breakfast opened at 8 meaning you couldn't get out skiing very early which was a shame as the lifts opened at 8.30 am and the majority of buses to go to Auffach to ski were less regular after 9 am. It was a real dash. Some of the meals were lost in translation - meat balls were in fact a large burger, mushrooms with tartar sauce were battered mushrooms and we has several meals that were a total surprise from what we thought we'd ordered at breakfast. Hilarious. The owner was in a wheelchair and very friendly, greeting us most evenings and the receptionist was lovely too. Some of the staff were not at all customer focused. Very mixed. You can only buy small bottles of water to have at dinner and this makes it expensive and we were having lots of water due to the heating making us hot. Shame they didn't have any larger bottles. The mains water is fine and we did drink in our room and take it in our flasks. I do like Niederau, The Tyrolean night at the Witches Hut was exceptional we left after two and a half hours and it was still going. The Dragon Night event in the next village was also excellent apart from the heavy rain. The buses ran on time and we got there and back very quickly. A great family night out. We had some great skiing, however the pistes were very mixed, lots of machine made snow which on a cold day was hard and packed - not a good experience and very noisy. Overall a good stay - thank you to the hotel owner and some of his staff.

I have stayed in this hotel twice before but previous trips always in January. Hotel is nice and close to the lifts but when we went in 2024 in early March the lift opposite was closed as the snow had mostly gone on Niederau apart from a few runs at the top and a few runs they were desperately trying to keep from melting lower down. The lift opposite is a drag lift which takes you up high enough so you can ski down to the main gondola. When we arrived people were walking around in shorts which was a bit worrying for a ski holiday but you can get a bus 15m to Auffach which had plenty of snow so all good. Hotel good. Rooms clean. On entry to my hotel I discovered feather pillows to which I am allergic. I went to ask reception if they could be changed but they denied they had feather pillows in the room or refused to understand me. I sorted it with a bit of miming and hand waving with the room maid and she fixed it in minutes . The food was lovely breakfast and dinner and the restaurant staff very helpful. WiFi was good. No free water at dinner. Ski room adequate with boot warmers. Will go again.