Lainston House

I went as a couple with my husband for 2 nights. We had fond memories from years ago staying at the hotel. During our stay we were unable to use the lounge in the daytime as it was reserved for corporate clients, every time we went to use it there was a Reserved sign and the lounge was set up for an event. We then tried to use the bar instead (which is a small library type of room). In this room the hotel staff were selling wedding packages etc to customers, speaking very loudly, so again no peace to sit and relax or have a drink. As it was a sunny during our stay we decided to try and sit outside for some peace and to have family guests join us for lunch. However, there was a corporate barbecue taking place. So during our stay as private guests we had nowhere to sit other than our room or outside in the garden. We had asked some of our family to join us for a light lunch on the Monday, but as the lounge was occupied and the bar busy we sat outside. I do not know where we could have gone at the hotel if the weather had not been good. Apart from no use of the public rooms during the daytime, the general decor was dated and rather shabby, the ladies toilets for the restaurant did not flush properly (I mentioned this to a member of staff) and there was dust in many areas of the hotel. Even in the dining room dust was visible to the naked eye on the wood panelling - as my husband looked at me from his side of the table to where I was sitting he could see dust behind me. The one positive from the stay is that the staff were all polite and helpful. A very disappointing experience and we will not be staying again or recommending this hotel to friends or family. It might be wonderful for corporate clients or wedding parties, by as individuals the hotel did not cater for us.

Booked a lovely room for my daughter’s wedding night. The room looked lovely but was soooo hot. Turns out no A/C. A 5 star hotel with a room at 26+ degrees. Windows open onto airless courtyard. Weak Ceiling fan above a covered 4 poster bed. Not helpful. What a disappointment

We've recently moved to Sparsholt and so decided to go to Lainston House for a drink to celebrate my wife's birthday. We walked round to the terrace where there were 4-5 tables full of empty glasses, bottles and dirty plates. Nobody came out to great us so after 10 mins I went in to the bar. I asked the waitress whether she could clear the tables. She looked at me blankly. Nothing happened. 10 minutes later I went into the hotel and asked someone else to clear the tables. Nothing happened. Eventually 30 minutes later they were cleared. We ordered cocktails (£19 for a margherita) - they were foul! With the catchment area of Winchester, Lainston House has the opportunity to fly, but most people head to Limewood Hotel in the New Forest....with good reason. Simon

We were treated to the Avenue taster menu with some friends last night. This was a truly incredible menu from start to finish. The attention to detail, complexity of flavours and textures was out of this world! Truly memorable. In addition to that, the service was exceptional! Congratulations Tom and the team!

Lainston House and Avenue Restaurant offer a truly exceptional experience, where luxurious surroundings meet warm, attentive service and extraordinary food. Special thanks to Chiara and Chloe, whose hospitality brought a personal and memorable touch to our evening. A huge appreciation as well to Head Chef Tom Hamblet and the incredibly talented kitchen team, who crafted an exciting menu full of new and surprising flavours for us. Standout moments included a beautifully balanced pre-dessert and an absolutely stunning mille-feuille — both creative, elegant, and unforgettable. This was more than just a meal — it was a celebration of craftsmanship, passion, and hospitality at its finest. We can’t wait to return.

Myself and my best friend came for the Avenue restaurants tasting menu. I have no words. The BEST food I’ve ever had. It’s 9 courses of the most perfectly curated cuisine. Everything was excellent…the service was gold standard, drinks were exceptional and the ambiguous was luxury. I’m very impressed. If you’re thinking about it, just do it.