Dormir

We made the reservation the same day, so there was no possible 24-hour cancellation window. Unfortunately, we had to cancel due to an emergency. Before the check-in time, we contacted the hotel three different times. At first, we were told they were busy with other guests and to call back later. The next time, they said there was no one available to process a refund. When we called again, they simply refused. We understand hotel policies, but in this case, since the booking was made the same day, there was never a chance for a 24-hour cancellation period. The lack of flexibility and support during an urgent situation was very disappointing

For the price I would have liked to have my bed made and fresh towels replaced every day. Breakfast was really good but ditch those fake eggs. Over all it was great. Would stay there again.

The walls are very thin. It is a very noisy property. I interacted with three staff members and two were rude- the third was exceptionally nice. The bedding was sparse and the pillows were horrible. I have seen the other highly rated reviews and I wonder what went wrong with my stay. My average price per night could have put me in a really nice hotel in Portland. Instead I stayed in a subpar hotel with surly hotel with tumbleweeds and construction vehicles all around me. I gave a credit card for amenities and when I went to put amenities on my card was forcefully told I couldn’t because they are on different accounting systems. Just a weird independent, overpriced hotel with mostly surly staff, that is really noisy and uncomfortable. Not many options within 29 minutes but 30 minutes away there are many better choices. I will never stay here again.

Bait and switch. We paid ~$300 for a room worse than what you would expect from a far less expensive budget motel. Noisy room, next to the entrance, without a usable shower. And then, when we checked out, the front desk charged our credit card another $300 for the night — even though the room had been prepaid through *******.

I regret to say that my stay at this hotel was unsatisfactory, and I cannot recommend it. Upon arrival, I noticed a note with my key cards explaining that housekeeping must be requested in advance, but this wasn't communicated during check-in. I made the request, but on the second day, my room hadn't been cleaned—no fresh towels, no bed making. The front desk cited short staffing as the reason, which I understand, but not providing basic amenities like towels is unacceptable. I had to pick up towels myself from the front desk. Additionally, I observed the housekeeper frequently on her phone, further delaying cleaning. The room itself was disappointing. The carpets had a strong unpleasant odor. The lighting was poor, and there were only two lights in the room, creating a dark atmosphere. The bathroom amenities were low quality, with soap that barely lathered, unpleasant-smelling shampoo and conditioner, and no shower gel. When I requested toothpaste, I was given a messy packet instead of a tube. The checkout process was also rigid. I requested a simple 10-minute extension, but the front desk refused, showing a lack of flexibility. Between the lack of housekeeping, poor room condition, and unhelpful service, this hotel did not meet basic expectations. I will not be returning and cannot recommend it.

Great stay all around! My mom and I had a great night’s stay at Dormir. Very convenient location. Very professional and courteous staff. The place was super clean. And the included breakfast was excellent!