La Quinta Inn & Suites by Wyndham Hartford - Bradley Airport

I am very disappointed in the doing business with La Quinta. I am traveling with my granddaughter who became very ill with a virus and had to cancel my reservation. I was notified by trip.com to provide medical proof. I provided the doctor's note and received another email requesting additional medical notes, etc. My daughter the mother of my grandchild states she is not providing them with all her personal information and medical notes should be sufficient. I do not have any control of my granddaughter getting a virus which caused her to have diarrhea/vomiting/and headaches. I find it very unfair La Quinta is unwilling to give me a refund. this is Definity bad customer service. I will never make any further reservations with La Quinta/My trip .com.